Southern Volkswagen Greenbrier - Service Center

Wonderful Service! Service Advisor, Abbey and all the staff I connected with were very courteous and professional. My VM was taken care of by the VW Technician effectiv Service Advisor, Abbey and all the staff I connected with were very courteous and professional. My VM was taken care of by the VW Technician effectively and efficiently. My technician worked longer hours to deliver vehicle as promised. I am very grateful for all the extra care. More

Excellent on time solve all problems Because everyone that I dealt with was very professional and wanted to make sure I was good very caring place very happy with the service yes I will t Because everyone that I dealt with was very professional and wanted to make sure I was good very caring place very happy with the service yes I will tell others about it I already have I just want to say thank you for a great job keep it up y’all are the number 1 car dealership More

Inspection plus I was given appointment on date I requested, checked in on time and handled promptly. I had lights that were out replaced and a little more work that I was given appointment on date I requested, checked in on time and handled promptly. I had lights that were out replaced and a little more work that was required done at same time and had the car checked so I could plan future maintenance on my own schedule. The only thing I would like better is if they would return the car washed and vacuumed as I have been accustomed to in VW of Corpus Christi, TX. More

Southern has treated my cats since 1989 Coming up on 30 years of service with 4 different VW's. I have never been treated better. My service reps have always been attentive and thorough. Coming up on 30 years of service with 4 different VW's. I have never been treated better. My service reps have always been attentive and thorough. More

Josh Ware once again proved its worth going to greenbrier. I’ve worked with Josh Ware on a few occasions so far and not only is he is the best VW service advisor that I could ask for, but team of other adviser I’ve worked with Josh Ware on a few occasions so far and not only is he is the best VW service advisor that I could ask for, but team of other advisers that work with him are also very helpful polite and professional More

Service/20,000 mike service They recommend what service is needed and let you decide without pressuring with sales. They are always honest which has made me a 20 year costumer! They recommend what service is needed and let you decide without pressuring with sales. They are always honest which has made me a 20 year costumer! More

Professional and courteous I was warmly greeted upon entering the service department, the representative told me the name of the service advisor who would be helping me. The ser I was warmly greeted upon entering the service department, the representative told me the name of the service advisor who would be helping me. The service advisor, Timothy Champion, was very pleasant, professional, and informative. After service was completed Timothy came to the waiting room and escorted me to the cashier, gave me a review of the service check, shook my hand and made the cashier aware of my presence. The cashier was equally as professional and pleasant. My experience was nothing short of excellent. More

Great Service I had a problem with my 2006 VW Passat shuddering under a load a high speed. I took the car to my service advisor, Andrew Smithson, at Southern VW. I had a problem with my 2006 VW Passat shuddering under a load a high speed. I took the car to my service advisor, Andrew Smithson, at Southern VW. He diagnosed the problem problem and the service technician was able to duplicate it and fix it. This was great service by a great team. Thanks! More

My car was in for replacement remote and key. While there r The rating is high because of the excellent inspection and caring attitude of the employees. The service is top notch. All employees are confident,cou The rating is high because of the excellent inspection and caring attitude of the employees. The service is top notch. All employees are confident,courteous More

Oil change I worked with Tim from the service area. 5 star service every time I get my car serviced there. Everyone is always friendly and inviting. If I had one I worked with Tim from the service area. 5 star service every time I get my car serviced there. Everyone is always friendly and inviting. If I had one suggestion some water would be great i usually bring mine but i forgot More