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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,320 Reviews

1,320 Reviews of Southern Volkswagen Greenbrier - Service Center

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February 07, 2019

Great service My father took my vehicle to get serviced. He arrived early and Tim was very flexible with us on the time. My dad was impressed with the wait time and More

by HOLLY.HALCOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your feedback! Tim is an asset to Southern Volkswagen Greenbrier, and it is encouraging to hear he impressed you by delivering our trademark service. Best, Farley Perkins Vice President 757-424-4689

February 06, 2019

Car state inspection They got my car fixed in a timely manner. They notified me of anything extra that they found wrong with the car but did not do anything without my per More

by JOHN.J.BONNER316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan - service advisor
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Farley Perkins Vice President 757-424-4689

February 06, 2019

Service Awesome service as usual! Wes Tolson and his team has been taking the best care for my troubles with vw the last few months. Thanks so much guys!! More

by JENNIFER.EVANS322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your feedback. We are delighted to hear that Wes and the rest of our team provided you awesome service. We look forward to working with you again. Best, Farley Perkins Vice President 757-424-4689

February 06, 2019

Wonderful and friendly This was the second time I’ve brought my vehicle in for service I’ve had the good fortune of dealing with Abby my service representative who is very More

by GANTHONYCHEEZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Gilliam
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Abby. Please let us know if we can ever help you in the future. Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

Service Outstanding timely arrange for loaner coming from Newport News received call early following morning was in Maryland was willing to stay if I did not More

by IBRATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Roy Schesventer
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the feedback. We look forward to working with you again. Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

Good service They are great to keep you up to date in the matters of your car. They are friendly and fast service. Good hours to pick cars More

by RLOVICK37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Watson
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

Maintenance Service Car was due for 20,000 miles service. Wes Tolson, Service Advisor had me in and out in no time. Great service and everyone I came into contact with w More

by CHELLEWOOD41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tolson, Jeff Owens
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your feedback. We are happy to hear that Wes was able to provide you with great service and that everyone in the team was friendly. We look forward to working with you again. Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

Excellent! I was very please with the attention and services received. Ryan Klein was very professional and provided me with all required information regarding t More

by ETEJERINA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Klein
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Ryan. If there is anything more that we can do, please come back and see us again. Take care! Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

Great customer and auto service! I had a pleasure to meet Ryan. He is very nice and professional. I will highly recommend him to my people! Thank you for your business! More

by SADENOVA78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
n/a
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the kind words and recommendation. It’s great to hear Ryan made such a great impression on you. Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

very good service The service was excellent and thorough. The service department very friendly. My only complaint is the cost of the 50k maintenance but, then again, i More

by SCOTTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the great feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Farley Perkins Vice President 757-424-4689

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