Southern Volkswagen Greenbrier - Service Center

Too slow and wait is too long for aoil change. Other can do it 10 mins why can southern do what Other can do it 10 mins why can southern do what More

Wes is great. He answered my questions and followed through on everything that was talked about and was very responsive during the process. The work was perform He answered my questions and followed through on everything that was talked about and was very responsive during the process. The work was performed quickly and seems to have been done well. More

Very disappointed in the communication or lack there of. First time I have ever had such poor communication. Was unable to reach anyone by phone and texts went unanswered. Tim has been my service coordinato First time I have ever had such poor communication. Was unable to reach anyone by phone and texts went unanswered. Tim has been my service coordinator for a long time and this is the first time I’ve had such a lacking. Maybe you are under staffed. Won’t stop me from returning though. More

xxxx your repair department! I had the worst experience possible. Nothing else needs to be said. I had the worst experience possible. Nothing else needs to be said. More

Andrew in service was amazing! Great communication and follow up! The service received exceeded my expectations!! Thank you for a great experience! Great communication and follow up! The service received exceeded my expectations!! Thank you for a great experience! More

The dealership was a little slow getting to me once I checked in (which was about 30 minutes early). Once they got to me, the process was as smooth as it could be. checked in (which was about 30 minutes early). Once they got to me, the process was as smooth as it could be. More

Happy with everything but the wait for an oil change. . You can’t make an appointment so you never know when to go. . You can’t make an appointment so you never know when to go. More

Technician are always friendly, get the job done In good timing. Explain the problem you having with your car. timing. Explain the problem you having with your car. More

Southern Volkswagens service team is tremendous. The Advisors greet every customer politely. The advisors gracefully help without hesitation. Wes is my advisor, a natural, down to earth professional The Advisors greet every customer politely. The advisors gracefully help without hesitation. Wes is my advisor, a natural, down to earth professional. Wes always takes care of my Vehicle needs, I asked to talk to the service manger to share my positive experience. As I met and talked to their Service manager, Mr. Barnes. I realized why I’m complementing my Wes sonwell ( either way he deserves it. . Mr. Barnes must be a great leader. Thanks again Wes! More

ANDREW STINSON period…is an outstanding employee and an asset to Southern Volkswagen! Thank you! asset to Southern Volkswagen! Thank you! More