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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,630 Reviews

4,630 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 11, 2024

Very clean facility, helpful employees, efficient service staff. Took a little longer than I anticipated but overall happy with service. More

by slwhite1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Over priced services. I would never step into your dealership ever again. The charges quoted for my vehicle are outrageously expensive More

by mypupnikhil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Friendly and helpful. I am thankful that they gave me a nice loaner to use as they completed the repair for the vehicle recall. More

by kaleilich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

The people are great to work with. They get the work done as quick as possible. The waiting area is very comfortable More

by KCOTT53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

My service rep Melissa Sigmon IS THE BEST! She is extremely personable and helpful. I enjoy working with her. More

by Veronica11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

I have not had any issues with the Subaru dealership. Sam has always been great to work with. More

by SUNJEWL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

The team is very nice, caring and very understanding, great with communication, and very informative. More

by hokie4life18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Plyler
December 10, 2024

Long wait time for an inspection that was scheduled before hand. Waiting area out of seats. More

by mlowery1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Always had excellent service with Megan. I've just had routine services. Whoever gets my can be assured it was maintained well. Always like talking to Darius in sales- if he catches me on t More

by bikenboardnryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Customer service was excellent. Employers were hard-working, efficient and very helpful. They engaged in follow-up to determine my satisfaction. Facility and technology were superio More

by Stevendillingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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