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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,648 Reviews

4,648 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 02, 2024

Got me in quickly, kept me informed and applied my coupon! What could be better than that. More

by DENGLAND03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Super nice staff they always explain in detail what is going on with vehicle and will give you a heads up on anything that might be needed in future More

by TAMGARCIA2431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

The people that work there are very friendly and kind. I’m impressed. What they’re gonna do to your car before they do it, Which I like a lot. More

by CRAWFORDBJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Calm and efficient. I dislike surveys that require me to use a specific word minimum. Not my style More

by TE-WRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

I can do it in less than 15 words. It was a good experience. A very nice experience. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Love the service at this dealership. I was quoted a repair at a price which I agreed to and the actual bill was less than half of what I had agreed to. When does that ever happen? Love More

by Bforeman444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Professional and courteous. Performed the service in appropriate time while I waited in the lobby. However I was disappointed there was no water in the frig or snacks like they More

by KEELINGALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

For the most part they always take care of me. However, they messed up this past week. They were to replace all 5 of my headrests (under warranty thankfully) due to some strange business of them t More

by Sblaffey
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Marc customer service is excellent. He kept me in the know of what it was being done to my vehicle and timing at all times. More

by ALCALA41.MRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

I did this last month. Please don’t ask again. This is ridiculous. Word, word, word. More

by RONDACARPENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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