Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,569 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Pleasant. They changed the brake fluid that was needed after the multipoint check showed it needed it. They changed the brake fluid that was needed after the multipoint check showed it needed it. More
It’s the only place I take my vehicle for service. The Staff is great!! The Staff is great!! More
They are a great dealership to deal with. Very good & professional. Dustin, Juan & Morris are all top notch. Thank you Very good & professional. Dustin, Juan & Morris are all top notch. Thank you More
I was completely satisfied with the whole environment of the service area on the day that I left my car. I was told the parts had to be ordered and my car was not safe to drive. I asked about a rental and t the service area on the day that I left my car. I was told the parts had to be ordered and my car was not safe to drive. I asked about a rental and the nice young man (sorry, I'm horrible with names,) offered me one, free of charge. That was amazing. I appreciate the kindness so much. When I explained that the repair cost was going to really hurt me, he was able to even help me with that. The only thing that has me upset is the fact that I am required to write 15 word minimum. Obviously I don't have a problem with the number. But I do have a problem being forced to do anything. Don't tell me I 'have' to do something. I'm not in a concentration camp. More
My car was scheduled to have the phantom touches and the touch screen fixed. The dealership found other issues that I agreed to have fixed. However, when I came to pickup my car the phantom screen issues an touch screen fixed. The dealership found other issues that I agreed to have fixed. However, when I came to pickup my car the phantom screen issues and the touch screen not working was not fixed. That was the main reason that I brought my car to the dealership. More
Excellent staff, courteous, not pushy, good instructions on how to use features of the vehicle on how to use features of the vehicle More
The front desk was very pleasant but I was quoted 1 1/2 hrs and was there over 3 hrs and was there over 3 More
Everyone I encountered was pleasant, helpful, and I did not feel pressured during the process. Every question I had was answered and if they did not know they were honest enough to say that and seek out th not feel pressured during the process. Every question I had was answered and if they did not know they were honest enough to say that and seek out the proper response. More
Everyone that I dealt with was very courteous and polite. My vehicles work was done correctly and as promised. The outside and inside of vehicle was clean when I picked up no greasy handprints everywhere. Th My vehicles work was done correctly and as promised. The outside and inside of vehicle was clean when I picked up no greasy handprints everywhere. The Southern Team crew did an awesome job. More
This is the second time Southern Team came through for me, this time with a time constraint as my previous Hyundi from them was totaled when I was read-ended. Just ask for Horatio! me, this time with a time constraint as my previous Hyundi from them was totaled when I was read-ended. Just ask for Horatio! More