Southern Team Hyundai Nissan Subaru Volkswagen

Everyone that I dealt with was very courteous and polite. My vehicles work was done correctly and as promised. The outside and inside of vehicle was clean when I picked up no greasy handprints everywhere. Th My vehicles work was done correctly and as promised. The outside and inside of vehicle was clean when I picked up no greasy handprints everywhere. The Southern Team crew did an awesome job. More

Horatio knowledge , warm personality , and professionalism is what made me buy the car . I had been to several other dealerships in Va and NC . Horatio made me feel welcome it was like buying professionalism is what made me buy the car . I had been to several other dealerships in Va and NC . Horatio made me feel welcome it was like buying a car from a friend . Best experience ever More

This is the second time Southern Team came through for me, this time with a time constraint as my previous Hyundi from them was totaled when I was read-ended. Just ask for Horatio! me, this time with a time constraint as my previous Hyundi from them was totaled when I was read-ended. Just ask for Horatio! More

I was able to quickly get my vehicle assessed and ai was not given the run around about the issues my vehicle was having VS recommend maintenance with an outrageous estimate that I could not afford, Nissan not given the run around about the issues my vehicle was having VS recommend maintenance with an outrageous estimate that I could not afford, Nissan took the time to learn more about me and my vehicle to diagnose exactly what was needed at very reasonable prices and made sure to save me time & money! Thanks More

Wayne Lewis was a great salesman and we trusted him through the buying process. However the dealership fell flat at the end of the purchasing process. Extended warranties were not even discussed unti through the buying process. However the dealership fell flat at the end of the purchasing process. Extended warranties were not even discussed until we sat down with the business office to sign the loan paperwork. The cost of the extended warranties needs to occur earlier in the process. Wayne was upfront about discounts, trade in value, taxes, etc. As a salesman he is not allowed to talk about extended warranties. This situation left us high and dry because we had already signed the title for the trade in. The extended warranties made sense but not knowing the cost messes up estimating what the monthly payment will be on the vehicle. I had to increase my down-payment by thousands to get the monthly payment to a reasonable amount. Be upfront about the cost of extended warranties earlier in the process. The surprise costs at the end of the process colored the overall experice towards the negative. More

Great service and helpful kind great waiting room curious and fast with your car did a great job washing it too and fast with your car did a great job washing it too More

Easy to work with, clear pricing, friendly employees, good inventory selection, great instructions when picking up the car. good inventory selection, great instructions when picking up the car. More

In for oil change & lube. Worker changed radio station & lost my pre-sets. Had no business even playing my radio. Having drinks & food available is nice. We had received a r Worker changed radio station & lost my pre-sets. Had no business even playing my radio. Having drinks & food available is nice. We had received a recall notice of software update & thought we could get it done with the already scheduled service visit. Was disappointed we couldn't. We're 1.5 hours away & will have to make another trip to fix that. Another disappointment is that you charge for tire rotation. We have never had to pay for that before--Sam's club, Sears, WalMart, & tire stores rotate for free when you buy tires from them. More

Once again- extremely please with everything from walking thru service dept door to leaving upon service completed. All staff so friendly and very knowledgable. Service dept and waiting area super clean. thru service dept door to leaving upon service completed. All staff so friendly and very knowledgable. Service dept and waiting area super clean. More