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Southern Mazda Newport News - Service Center

Newport News, VA

4.7
177 Reviews

177 Reviews of Southern Mazda Newport News - Service Center

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December 28, 2024

Best dealer. Great people . Very friendly and customer service is top tier. Laura is amazing and the auto techs are great as well More

by CASTANONJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

N/A I have Nothing to say. It was our first oil change on the new car. More

by smhamlet56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 25, 2024

The people that work there are great, but I’ve left a message for the manager of. I want to say the repair center the service center twice and he has never called me back. More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
December 22, 2024

Very pleasant friendly customer service and technician crew. Always awesome service. Never any bad service More

by cherylkillion9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
December 22, 2024

Brake issue was quickly diagnosed and resolved with limited cost. Unfortunately, the location of washer fluid sensor required the front bumper removal to be replaced. This is a car design (mazda 3) f More

by ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Aiden Stern.
December 22, 2024

The service manager was pleasant and explained the issue so I authorized the repair. Unfortunately, this did not fix the issue the car was brought in for. I need to reach back out to them for a resolution More

by Dichiaram
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cleon
December 19, 2024

Knowledgeable, comfortable, informative, fast, plus friendly! But would be nice if I got my CX9 engine cover back on my return visit. A CX-30/90 was placed in mine and it was to small, dusty and click More

by jameschen111278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
December 19, 2024

Above average service. Very professional and helpful.Explained a lot of features on Madza Cx5 More

by GHOSTRIDER56
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service department Cleon was who helped me
December 19, 2024

Southern Mazda Newport News is that hidden gem. Excellent service, no waiting to get your car in and very friendly people. More

by jfunaro01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleo
December 19, 2024

Lauren was very patient and helpful in helping us pick out a car that met our needs. More

by brianalfredchester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.