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Southern Mazda Newport News
Newport News, VA
450 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 450 reviews
Verified Customer
April 06, 2025
My car has an oil change and they didn’t put the correct amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. More
by Sherrodyoung1988
Employees Worked With
April 04, 2025
Once again I am pleased with my service for my Mazda CX5. I have been going to Southern Mazda from Williamsburg for 5 years. I have been going to Southern Mazda from Williamsburg for 5 years. More
by SKG725
Employees Worked With
April 03, 2025
The team gave my mazda their best service, yet! ! My classic 2001 needed new motor mounts and drive train. Now, my car drives like brand new!! Great customer service ! My classic 2001 needed new motor mounts and drive train. Now, my car drives like brand new!! Great customer service More
by sealvr69
Employees Worked With
Cleon
April 01, 2025
My 2022 CX-9 with less than 17,000 miles required a complete engine reassembly when it experienced a cylinder misfire. Multiple employees at Southern Mazda, specifically Ayden and Cleon, regularly refu complete engine reassembly when it experienced a cylinder misfire. Multiple employees at Southern Mazda, specifically Ayden and Cleon, regularly refused to return my calls and messages despite escalation to Mazda corporate. The dealership refused to provide a loaner that would accommodate our family while they had our vehicle for nearly 3 weeks. I would absolutely not recommend this dealership to anyone and further, due to the lack of support from Mazda corporate and confidence in the vehicle, I will never purchase another Mazda or recommend the brand to anyone. I am extremely disappointed in the customer service I received during this time, with the sole exception being the service technician, Logan, who worked on the vehicle. We are longtime Mazda customers and I am sad that our experience ended up the way it did. We will no longer purchase Mazdas. More
by Erica
Employees Worked With
Cleon, Ayden, Logan
