Back

Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.6
613 Reviews

613 Reviews of Southern Kia Virginia Beach - Service Center

Sort by
November 26, 2023

The Southern Kia Virginia Beach location is a lovely location. The staff is very kind and helpful whenever you are at their location. However they need to improve their customer service over the phone. More

by CHerrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

November 23, 2023

I had a great experience with your team. I will be back for car services in the future. More

by DBMARLANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

Everything was taken care of in a quick and timely manner, work was performed exactly as stated. The facility was comfortable and inviting. More

by DANA_MARTIN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Southern Kia Virginia Beach responded

Great to have you back with us again!

November 07, 2023

My service advisor RT is super kind. He remembers me when I come in. He remembers a very important event that happened in my life. Asks me how I’m doing.. his kindness and calmness helps More

by Chrisy Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier was very kind
Nov 08, 2023 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 06, 2023

Friendly and efficient service! Every time I’ve gone to this location, I haven’t had any of issues. More

by ANGIELLANOS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 06, 2023

Service department was professional and I was pleasantly surprised my vehicle was ready sooner than expected. Thank you. More

by JOSIEW123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 05, 2023

I like Kia and would keep going back. The dealership is very friendly and professional. More

by AROSE4UAT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

Service person trying to get to me do a complete fluid flush for $ 1,500.00. What do I look like bo bo the fool???!? More

by MRCOOLEYSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Kia Virginia Beach responded

"MRCOOLEYSR" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 03, 2023

Took my car in right away for the service. Quick and efficient. Cornelius is a great asset to your company! More

by DLMCPHIL0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius
Nov 03, 2023 -

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 03, 2023

Dropped off vehicle over night for a oil change. Picked up the following day. No issues More

by Simntue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was after hours
Nov 03, 2023 -

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

...
53
...