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Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.6
651 Reviews

651 Reviews of Southern Kia Virginia Beach - Service Center

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June 21, 2025

Good service, and good service people. Very well run. Been here a number of times, and have no complaints. More

by LESLIEANNETTAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 21, 2025

Waited 3 hours for oil change. After one hour them came and said they lost ours keys, then came back and said they couldn't find car. More

by fpessig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Easton
4.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Southern Kia Virginia Beach responded

"Fpessig" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 21, 2025

Ready for me when I arrived and service didn’t take long at all.. seemed efficient and I have no complaints More

by TYPSYG721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 20, 2025

All went very well and I was satisfied. I was called as soon as the van was done. More

by gmabell59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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June 20, 2025

Great service as always from the mechanics and the customer service team and they get you serviced in and out!! More

by LJRICH99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2025

I been a good customer and have purchased 2 cars and 1 truck from Southern GMC Buick. More

by Billy1001
Recommend Dealer
Yes
Employees Worked With
I am unsure who changed my oil?
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June 18, 2025

Customer service is always friendly! They are quick and efficient and I’ve always been happy with my service. More

by Delanynw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 16, 2025

Southern KIA handled my service very adeptly, including ways to save on my bill and suggestions. More

by sowens2755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 16, 2025

Everything is ALWAYS explained to me, THOROUGHLY. And only what services needed are suggested by staff. More

by WILSONMONICA503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier and I forgot the lady's name at the Service Desk
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Jun 18, 2025 -

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 15, 2025

If I could give zero stars I would. Staff walks out of job and fails to notify customers of work not being able to be conducted. Have paid for numerous Uber trips with zero completion More

by g.k.nola70124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Report | Print
Jun 18, 2025 -

Southern Kia Virginia Beach responded

"G.k.nola70124" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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