Southern Kia Virginia Beach - Service Center

Great In & Out service for my FREE Southern GMC Oil Change! The staff are all extremely helpful! Change! The staff are all extremely helpful! More

Terrific customer service! ! My wait was under an hour for oil change & state inspection on a Monday morning! I really appreciate the politeness I witnessed by the employees. Th ! My wait was under an hour for oil change & state inspection on a Monday morning! I really appreciate the politeness I witnessed by the employees. The lounge is a very comfortable space to relax while you wait. Thanks again!! More

They do a great job although a little difficult to get an appointment. Good people appointment. Good people More

The front desk people are very nice and helpful. Supplies and equipment are offer back ordered. Supplies and equipment are offer back ordered. More

This was by far my worst experience at southern GMC Virginia Beach my advisor Deonte Taylor was very unprofessional and unwelcoming. I have been with southern GMC for 5+ years and have bought two new v Virginia Beach my advisor Deonte Taylor was very unprofessional and unwelcoming. I have been with southern GMC for 5+ years and have bought two new vehicles just to have to go through a terrible appointment to get my vehicle serviced. The manager however took great care of me but was too very disappointed. Even though the work was completed on my car I’m hoping the sticker for my next oil change wasn’t updated and I’m concerned did it even truly get an oil change given the service I was provided. I’d like to speak to someone to voice my concern and find a solution so this doesn’t happen in future. Thank you. More

Very easy to make an appointment online, through my GMC app. Quick check in, and every one is friendly from start to finish. app. Quick check in, and every one is friendly from start to finish. More

Broke rear window wiper and tried to charge me for it. Didn’t know I had a dash cam in my car. Waiting room is in poor condition. Have not responded to my feedback. Didn’t know I had a dash cam in my car. Waiting room is in poor condition. Have not responded to my feedback. More

It was pleasant but slow service. I waited a while to be checked in but after I got checked in everything was a breeze. I waited a while to be checked in but after I got checked in everything was a breeze. More

Thank you very much for a fast and smooth process! Our experience will ensure we remain repeat customers. Our experience will ensure we remain repeat customers. More

Not happy with the customer service team. The man at the desk is very rude and condescending to women The man at the desk is very rude and condescending to women More