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Southern Kia Virginia Beach

Virginia Beach, VA

3.7
595 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 595 reviews

March 02, 2024

It was a good experience. The process was organized and I had no issues. Hoping for a quick outcome. Everything seemed on time. More

by FWOODALL1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Lloyd
March 01, 2024

Very informative and helpful with problems The check in personnel were very helpful and courteous More

by JARHEADRET86
Recommend Dealer
Yes
March 01, 2024

Horrible communication . . bad customer service I hope this never happens again I would hate to come back More

by Coreycarter23
Recommend Dealer
No
Employees Worked With
Horrible communication
February 28, 2024

The dealership’s staff is always kind and polite when I come in. When I drop off my car it tends to be ready sooner than I usually expect which has been great! More

by Amoyer6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

The service receptionist and the mechanic were extremely helpful and answered my questions about my car More

by doriesarmento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Southern Kia Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 23, 2024

Awesome/Professional People friendly and respectful They know their task and have the dealership knowable to treat people properly More

by plopez1813
Recommend Dealer
Yes
Employees Worked With
David and Vinny
February 21, 2024

Took car to dealership for oil change several hours later car went into self protection mode would not go over 25 mph stopped and checked oil none showing on dipstick called dealership and they sent a rollba More

by tomafox
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Southern Kia Virginia Beach responded

Thank you for bringing this to our attention, Tom. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 20, 2024

Professional and very helpful Explain details very well demonstrate a confident attitude and courteous demeanor More

by RICK.STARK0664
Recommend Dealer
Yes
Employees Worked With
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Easton
Feb 20, 2024 -

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 18, 2024

Workmanship was good. It was confusing as to where to take the car and to whom? I had to call to see, if it was finished. Very difficult to get anyone on the phone. I had More

by LBECKER20
Recommend Dealer
Yes
Feb 20, 2024 -

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

February 18, 2024

They made sure that they communicated with me with the time progress with my car. More

by DYNIECY11
Recommend Dealer
Yes
Employees Worked With
Robert Ives
Feb 20, 2024 -

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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