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Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.6
447 Reviews

447 Reviews of Southern Kia Virginia Beach - Service Center

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October 19, 2024

The staff are courteous, kind and prompt. The waiting area has comfortable seats and a relaxed feeling. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 19, 2024

They are always professional. They provide excellent car service. Scheduling is sometimes difficult, hard to get through. More

by ETROYER68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 16, 2024

I’ve gotten my car serviced here multiple times now and every time it results in my car being their multiple days. They have no respect for people’s time. It is never an easy, smooth, and hassle free proce More

by roskeybk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Communication has improved. It's better communication than the last six months. Before no answer due to phones messed up. More

by ymylesmc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

The right hand doesn't know what the left hand is doing. Was told I could get a lift back home at 1 pm but the man didn't know what I was talking about. Thought lifts ended in the morning. Then when I picke More

by lindacaputi
Service Time
Recommend Dealer
No
Employees Worked With
Brett Lloyd
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Easy Peasy! ! Easy to schedule online. Smooth and quick service! In and out in less than a hour. Thanks for your help RT!! More

by VABeachMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

I took my car thereon a Monday for a Tuesday appointment came back on Wednesday to get the car and was told since the one person was not there nobody could help me, I did not get a call until Saturday More

by Jgmccarthy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Great staff and as always great service. always professional and a great experience when I bring my car in for anything and everything. More

by KELLYNJPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Great car dealer plus mechanic very friendly staff with smiles so polite and kind very knowledgeable More

by FWSEW4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Disappointed. I was given wrong information about my front head lite. I get my free inspection and oil change, however, O have to always get a second opinion. I do More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny took over and was good. Thank goodness I didn’t have to deal with that woman. I had no intention of dealing with her the second visit.
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