Southern Kia Virginia Beach - Service Center
Virginia Beach, VA
445 Reviews of Southern Kia Virginia Beach - Service Center
The personal is very friendly and is trying to help the best way they can. Unfortunately an issue with my car was not resolved prior to the pick up. The Kia website didn’t allow me to schedule appointments best way they can. Unfortunately an issue with my car was not resolved prior to the pick up. The Kia website didn’t allow me to schedule appointments and trying to make an appointment by phone was not success several times. Many things can improve to the service but I think it’s not related to the personal working there More
Was towed in. They wouldn't let tow truck driver unload my vehicle for an hour. Female service advisor (Tracey?), was very rude, both on phone and in person. Mike They wouldn't let tow truck driver unload my vehicle for an hour. Female service advisor (Tracey?), was very rude, both on phone and in person. Mike was much better. More
Great service, great people, nice area to visit regularly. Enjoyed coffee ☕ everytime visit there. Nice display for new cars regularly. Enjoyed coffee ☕ everytime visit there. Nice display for new cars More
Almost impossible to get anyone to answer the phone in any department. After calling for over a week I finally got an oil change appointment and upon arrival at 7:30 am was told they were short handed an any department. After calling for over a week I finally got an oil change appointment and upon arrival at 7:30 am was told they were short handed and asked would I like to reschedule or wait 3 hours. Three hours later I waited 15 minutes for the cashier and had to ask if someone else could please complete my checkout. More
2024 Telluride transmission qwnt bad day 1 poor communication kept car for over a month.. they did not communicate at all…then tinted windows had bubbles in one window… an awful experience communication kept car for over a month.. they did not communicate at all…then tinted windows had bubbles in one window… an awful experience More
I would not take my car to any other place! They Always provide great care!! They continue to provide both exceptional service and customer service! They Always provide great care!! They continue to provide both exceptional service and customer service! More
Awesome Service, I love bringing my vehicle here because I know it is going to be well taken care of I know it is going to be well taken care of More