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Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.6
446 Reviews

446 Reviews of Southern Kia Virginia Beach - Service Center

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April 30, 2024

It was a 3-hour wait for a 10-minute repair that was a recall. They could have done better. More

by KOLD1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

April 28, 2024

Did a fine job. Call me when my part comes in. Have a great day More

by Tammylinkous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2024

Very nice and considerate. A wonderful lady still was able to shuttle me home. Quick and fast service for my recall. More

by DAHILL2290.DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I want to say her name is Rebecca (shuttle)
May 01, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 27, 2024

The staff were pleasant and helpful, and communicated with me every step of the way. More

by Twelborn94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 27, 2024

Service was completed quickly and they were very nice in the service center. I highly recommend them. More

by brian.hildenbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 27, 2024

Mr. Silva was great! He did a great job communicating with customers and was very polite. More

by johnnyhensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 27, 2024

They are great people, they have become very reliable and have become so much better in the last year that I wouldn’t go anywhere else! Thanks for listening to the feedback! More

by pa_yankeegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 01, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 27, 2024

The service representatives set the standard for their line of profession. He was very professional and helpful. I've had bad experiences at other dealerships (priority hyundai) and this was a breath of f More

by juanmaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 26, 2024

Quick, personable, complete gentleman, kept my care neat and clean, always love that Southern Comfort More

by chrisnkim72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 26, 2024

Very good service, quick and professional recommended to anyone that wants a call on the fix More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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