Southern Kia Virginia Beach - Service Center

Customer service was great and the work completed was also very good. The issue never getting a call back from leaving a message and having to wait two to three months to get scheduled for service. The l also very good. The issue never getting a call back from leaving a message and having to wait two to three months to get scheduled for service. The last two years I have done my state inspection at other locations and pay for it myself More

Outstanding customer service will be back for services . Ms. Tracey was nice and friendly . I really appreciate it Ms. Tracey was nice and friendly . I really appreciate it More

I had a great experience with Southern Kia in Virginia Beach . Nice friendly staff parts department is off the chain. Beach . Nice friendly staff parts department is off the chain. More

Clean, courteous, and friendly. Service advisor friendly,professional and knowledgeable. R.T. Ives my advisor. Service advisor friendly,professional and knowledgeable. R.T. Ives my advisor. More

The scheduling for oil change & following up service once getting there was helpful. The waiting location is a nice place with friends fly folks. Finally glad to have been able to get the oil change & filte getting there was helpful. The waiting location is a nice place with friends fly folks. Finally glad to have been able to get the oil change & filter at this location with both helpful & friendly folks in a timely manner. More

Always friendly professional hospitable knowledgeable and willing to help. Everyone appears to enjoy their job willing to help. Everyone appears to enjoy their job More

Had two issues come up with my car doing the state inspection they were able to get parts and repair it still got out in 4 hours inspection they were able to get parts and repair it still got out in 4 hours More

Guest services was very helpful. I appreciate the staff. Friendly and polite. Labor work is a little high. I appreciate the staff. Friendly and polite. Labor work is a little high. More

Great service. Professional and offered coffee. A little bit long than expected but overall I was pleased with service Professional and offered coffee. A little bit long than expected but overall I was pleased with service More

As part of Certified Preowned program when I bought my vehicle service had a few items to fix before delivery. Delivery was delayed due to needing new tires, 2nd key, and LoJack installed. 1st time tire vehicle service had a few items to fix before delivery. Delivery was delayed due to needing new tires, 2nd key, and LoJack installed. 1st time tires were replaced with 4 dry rotted tires. Low Jack still does not work 4 weeks later as it still shows under dealer code and key had been ordered 3 times. When I arrived to program the key the third time I had to make another appt to be inconvenienced to program it. You can never reach service or parts by phone. Nobody answers. Worst experience in my life. AVOID AT ALL COSTS! More