Southern Kia Virginia Beach - Service Center

I am always welcomed with a hello and smile and wait time is just what they told me. They always vacuum the front of the my car when work is complete. I am very happy to have bought my KIA Soul Sport from is just what they told me. They always vacuum the front of the my car when work is complete. I am very happy to have bought my KIA Soul Sport from their dealership! More

There awesome! !!. I loved my service.. they cleaned my whipers. Didn't even ask.. awesome!! !!. I loved my service.. they cleaned my whipers. Didn't even ask.. awesome!! More

Excellent service. Waiting time with an appointment was a little long. Overall, glad I chose southern! Waiting time with an appointment was a little long. Overall, glad I chose southern! More

The service people r polite and get your car done quickly and very professional ty so much for your help and very professional ty so much for your help More

Service at this dealership has always been good. I never feel pressured by the staff, but am kept informed on status of my vehicle. Only one problem I have with the service department, is trying to I never feel pressured by the staff, but am kept informed on status of my vehicle. Only one problem I have with the service department, is trying to make an appointment. The online appointment’s always say not available for all dates and the phone rarely is answered. This service took me 5 days of calls. More

The service department is always efficient. They provide excellent & timely service. My car was returned cleaner than when I brought it in. They provide excellent & timely service. My car was returned cleaner than when I brought it in. More

Took my vehicle in for service. They had my vehicle for 3 days. They told me it was being diagnosed and the tech had the rear seat out of the truck and they would have an answer sho They had my vehicle for 3 days. They told me it was being diagnosed and the tech had the rear seat out of the truck and they would have an answer shortly. Did not receive a call so I called. No one ever answers the phone in service. Got a text that tech that was working on it quit and they would have someone on it in a day or so. Asked if I could come pick up the truck and bring it back and they text back ok and a message about parts may not be available due to the strike. So went and picked it up. Rear seat had not been out of it. Took it to another dealership and they had it fixed in a couple days. Ordered the part had it in a day and completed the job with never a negative word about parts availability. I’ve had good service here before but not so much this time. Maybe next time. More

Took too long to rotate my tires and get my oil changed. I was there over three hours. I was there over three hours. More

Excellent customer care and really appreciate the ride home instead of waiting while service was done home instead of waiting while service was done More

Friendly service. I know you’re busy and appreciate you taking care of my new Sportage. I know you’re busy and appreciate you taking care of my new Sportage. More