Southern Kia Virginia Beach - Service Center
Virginia Beach, VA
278 Reviews of Southern Kia Virginia Beach - Service Center
Can never get through to talk to anybody. Can never get a phone call back. My car was left in An area that flooded and I had standing water in my backseat. The first time I had, my car looked Can never get a phone call back. My car was left in An area that flooded and I had standing water in my backseat. The first time I had, my car looked at it took three months. Cleaning my car out from the water was supposed to take two days and Now we got two weeks and still cannot get a hold of anybody to see what’s going on with my car. Very frustrating More
I dropped my car off the night before so they had it at 7 am! I made at least 6 calls between 2:30 and 5:30 and I one answered my calls nor did they return my calls! My neighbor took me to the dealership at am! I made at least 6 calls between 2:30 and 5:30 and I one answered my calls nor did they return my calls! My neighbor took me to the dealership at 5:45! When I walked in I explained that I was not in a good mood and explained why! The service advisor checked and he did not have any info on my car. He asked the cashier and she had the paperwork on my car! I told her that I had made at least six calls and no one answered or called me back! This is the first time I have had any problems with this dealership. I purchased my car there and they have always done the maintenance on it . They had always been on top of things!I was very disappointed this time not with the service they did but the fact they had my car all day and never answered any of my calls or called when my car was ready! More
I’m a Kia, Telluride owner, I’ve used the dealership for oil changes, and most recently recall. I usually wait for my vehicle. I can say without any hesitation, I’ve never experienced anything less than val oil changes, and most recently recall. I usually wait for my vehicle. I can say without any hesitation, I’ve never experienced anything less than valuable customer service. More
Staff are extremely friendly, knowledgeable and helpful. Dealership is extremely overwhelmed with new car services. Dealership is extremely overwhelmed with new car services. More
This is the worst dealership. I have ever dealt with you guys suck sixty days still waiting on a part You don't Deserve a star at all you suck I have ever dealt with you guys suck sixty days still waiting on a part You don't Deserve a star at all you suck More
Everyone is always very professional and kind when I have to come to Kia for a recall to come to Kia for a recall More
I didn't have service done here. xxxxxxxx survey text. Remove me from your list. xxxxxxxx survey text. Remove me from your list. More
Great service. Fast. Easy. Salesman made the experience warm and welcoming. Would purchase again from this location Fast. Easy. Salesman made the experience warm and welcoming. Would purchase again from this location More
The dealership was very friendly and professional. The dealership was prompt and I did not have to wait too long . I would recommend the dealership to others. The dealership was prompt and I did not have to wait too long . I would recommend the dealership to others. More