Southern Kia Virginia Beach - Service Center

Recall service, kept intouch, servicing was having a rough Monday morning, but still got me in and out super quick, just over an hour. My only gripe would be getting to and parking at the service dept. rough Monday morning, but still got me in and out super quick, just over an hour. My only gripe would be getting to and parking at the service dept. It's tricky. More

Purchased vehicle here so I come for the free oil change and the mechanics know the car and the mechanics know the car More

People are pleasant. The TV in the kids room didn't have a working remote and the toilet in the women's restroom wasn't working properly. The TV in the kids room didn't have a working remote and the toilet in the women's restroom wasn't working properly. More

Service was terrible, never got a call back for a recall appointment. Was not made aware that the recall part was not available until arriving at the dealership. Poor treatment for customer service, person appointment. Was not made aware that the recall part was not available until arriving at the dealership. Poor treatment for customer service, person I worked with gave the impression I was bothering him. More

Can never get a hold of them and they never give updates really didn’t fix anything told us to wait for a recall letter not the friendliest people really didn’t fix anything told us to wait for a recall letter not the friendliest people More

The service was exceptional and the employees made my experience very well. They tried to accommodate my schedule as best as possible. experience very well. They tried to accommodate my schedule as best as possible. More

They did a great job solving an unexpected valve problem. I appreciate how they worked through the warranty coverage to ensure I had a good experience I appreciate how they worked through the warranty coverage to ensure I had a good experience More

they are great -cocerned about customers. -------they were fast to make a future appt....................plus someone wanted to sell me a new car ---- -------they were fast to make a future appt....................plus someone wanted to sell me a new car ---- More

I was treated with respect and make everything went perfect . I did not make a mistake by buying a car from kia. perfect . I did not make a mistake by buying a car from kia. More

I went in for an oil change and two recalls. Only one recall was performed and I’ve since received numerous emails from the dealership saying that either that I’ve missed my appointment and shou Only one recall was performed and I’ve since received numerous emails from the dealership saying that either that I’ve missed my appointment and should reschedule, or that I’m overdue for the next maintenance milestone….less than 48 hours after completing the last one (and still thousands and thousands of miles away from the manufactured next maintenance). You can’t make this up. Smdh. More