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Southern Kia Mitsubishi Virginia Beach
Virginia Beach, VA
299 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 299 reviews
October 06, 2023
Terrible customer service center. Brought in a punctured tire on a Rim, had to wait 2 days for it to be ready, then they tried to charge me $100 more than they quoted. They would not Brought in a punctured tire on a Rim, had to wait 2 days for it to be ready, then they tried to charge me $100 more than they quoted. They would not mount it for me, told me it would be two more days. I am very concerned if I ever have a serious issue with this car and what it will take to get it fixed. Also the cashier couldn't find my paperwork twice, so I just took the tire from where it was sitting, re mounted it on my car drove away without paying just to make sure all the TPMS lights would go off, then I returned because of my conscious and there was a different cashier who promptly found the paperwork right on the desk. BTW, the two other customers that were also waiting for service told me that this was the worst service department ever. Sheesh. More
by PSCAROLA5397
Verified CustomerEmployees Worked With
The only service guy working.
Helpful October 05, 2023
Friendly staff prompt service all around knowledgeable people A great experience every time I go there people A great experience every time I go there More
by LTCAKE8575
October 04, 2023
Service intake needs to get more customer friendly. I had to wait longer for my oil change then customers that hat later appointments then I. Had and got the same work done as I did . After 1 hour and I had to wait longer for my oil change then customers that hat later appointments then I. Had and got the same work done as I did . After 1 hour and 45 minutes I ask the personal why my car is not finished after the other people got there's done I just got a attitude . The service manager came and talked to me and apologized that there was a mixup. Still teaching service personal to be more customer friendly.. so finally after 2.5 hours my car was finished. Bad customer service. This was my 3 kia that we bought from southern kiia and I think it will be the last . We told friends how much we like the company before ,now we don't ... More
by ursulara
Employees Worked With
Don't know there names but they should be on my paperwork, plus the service department kia manager.
October 04, 2023
Had oil change and tire rotation done recently and was very pleased with the service. Was in and out within an hour. very pleased with the service. Was in and out within an hour. More
by MDANDYM5
Employees Worked With
Wes is the only employee that I am familiar with and he is always very helpful.
October 04, 2023
Fast service And everyone was polite as always! I even saw my sales representative Cornelius and it is a pleasure to see him every time I come in! I even saw my sales representative Cornelius and it is a pleasure to see him every time I come in! More
by Thyeshia.b
Employees Worked With
Other Employees :
Cornelius Scott, Delisa Alvis
September 23, 2023
My experience was not great. My car was held for over a month, given back with more issues than it started with, and communication was nearly nonexistent. It wasn’t until Will th My car was held for over a month, given back with more issues than it started with, and communication was nearly nonexistent. It wasn’t until Will the supervisor stepped in that we got any relief. More
by kalyntjerman
Employees Worked With
Jonathan
