Southern Kia Mitsubishi Virginia Beach

Guest services was very helpful. I appreciate the staff. Friendly and polite. Labor work is a little high. I appreciate the staff. Friendly and polite. Labor work is a little high. More

I was immediately impressed by our salesman Ronald. He was not pushy, listened carefully to my needs and went above and beyond to make our new car purchase a smooth and pleasant experience. He even per He was not pushy, listened carefully to my needs and went above and beyond to make our new car purchase a smooth and pleasant experience. He even personally delivered it to my home! Highly recommend! More

Great service. Professional and offered coffee. A little bit long than expected but overall I was pleased with service Professional and offered coffee. A little bit long than expected but overall I was pleased with service More

As part of Certified Preowned program when I bought my vehicle service had a few items to fix before delivery. Delivery was delayed due to needing new tires, 2nd key, and LoJack installed. 1st time tire vehicle service had a few items to fix before delivery. Delivery was delayed due to needing new tires, 2nd key, and LoJack installed. 1st time tires were replaced with 4 dry rotted tires. Low Jack still does not work 4 weeks later as it still shows under dealer code and key had been ordered 3 times. When I arrived to program the key the third time I had to make another appt to be inconvenienced to program it. You can never reach service or parts by phone. Nobody answers. Worst experience in my life. AVOID AT ALL COSTS! More

Always friendly, work me in when I need service, knowledgeable and get me in and out in record time knowledgeable and get me in and out in record time More

Service was complete on a timely basis. Service advisor was very good kept us informed Service advisor was very good kept us informed More

The service is great, RT the service person is fantastic. I always have a great time at the service center. I always have a great time at the service center. More

I'm very happy with my K5, and I appreciate all the services I received so far, Thank all off you.. services I received so far, Thank all off you.. More

This was our first oil change with Kia. It was quick and easy. Customer service was great. It was quick and easy. Customer service was great. More

Car wa brought in with check engine light which resulted in engine replacement. Did not know the engine was going to be replaced until it was already done and i received a call to pick up the vehicle. This in engine replacement. Did not know the engine was going to be replaced until it was already done and i received a call to pick up the vehicle. This entire process took 4 months with no loner car avaliable. The first two months i had to initiate the status of the diagnosis which i was told no progress was made. Month 3 i received a call letting me know i went from 28th in line to 15 and than month 4 i was told to come get the vehicle as the engine replacement was complete. I was offered the choice to have the radiator flushed.at a cost to me which seems lime that should have been part of the engine replacement. I received zero info on the refurbished engine that was installed in the car. Overall the vehicle is running good and as far as the repair goes i am satisfied but for the length of time i went without a vehicle and the communication i am very dissatisfied. More