Southern Kia Mitsubishi Virginia Beach

Dropped my truck off for a scheduled appointment. Never received a call on the update of my vehicle. I had to call several times before I received a call back, which was 15 minutes before they closed Never received a call on the update of my vehicle. I had to call several times before I received a call back, which was 15 minutes before they closed. Finally got my truck back the next day. No call from a manager. I was told it was an update for the issue I was having. Do not take your vehicles here or buy from this dealer! More

This is my second GMC truck. Ashley was my sales representative and she was very helpful. I may have been her first customer, and she did a great job. Thanks Ashley was my sales representative and she was very helpful. I may have been her first customer, and she did a great job. Thanks More

I have been using this Southern Buick GMC Kia since Perry Buick closed down. They are the 2nd best dealership in my 52 years of buying and operating automobiles. They have a well trained service department Buick closed down. They are the 2nd best dealership in my 52 years of buying and operating automobiles. They have a well trained service department. They are courteous and respectful and professional. More

930 am appointment for oil change and state inspection. I called from 1 pm to 530 pm with no answer or callback (15 times). I needed a courtesy shuttle back to the service. A friend finally drove me and go I called from 1 pm to 530 pm with no answer or callback (15 times). I needed a courtesy shuttle back to the service. A friend finally drove me and got there 5 minutes before closing. Failed inspection due to a nail in tire. Worst experience ever. More

Service was completed on time and to my satisfaction. My only complaint was the fact that an appointment wasn't available for a week. My only complaint was the fact that an appointment wasn't available for a week. More

Everything went smoothly after trying to get into service. Rental was nice and would consider getting. service. Rental was nice and would consider getting. More

I was a walk in for an oil change and state inspection. Everything went smoothly and I only waited there an hour and then they were done. Everything went smoothly and I only waited there an hour and then they were done. More

Professional and excellent customer service! ! Very responsive and I had no problem with the service provided. ! Very responsive and I had no problem with the service provided. More

I was disappointed that I did not receive a call after the repairs were complete to come get my car and waited several days to get a return call after leaving voicemails. I was also disappointed in the am the repairs were complete to come get my car and waited several days to get a return call after leaving voicemails. I was also disappointed in the amount of time I had to wait to pick up my car after being told I need to be there before 5:30 pm to get my car. I waited 40 minutes and was the only customer picking up at that time. More

An employee named Rt,does not need to speak to customers coming in for service, I am completely convinced, that he is not customer friendly, he is very Very rude & disrespectful,, I wouldn't advise anyone, coming in for service, I am completely convinced, that he is not customer friendly, he is very Very rude & disrespectful,, I wouldn't advise anyone, to go there, for any type of service,,,MY car went I for a recall, & I ended up, coming out my pocket , ( with money , that I didn't havre, & their customer service socks, never ever again will I or anyone I know, have service done @ the va Beach, kia location, & I wouldn't advise any one else to either, # RIP OFFS More