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2,032 Reviews of Southern Ford - Service Center
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June 20, 2025
Provide excellent quality service, very quickly. Stephanie Spangler was very helpful and knowledgeable and checked me in, and provided a shuttle ride home and back for pick. The video provided, and Stephanie Spangler was very helpful and knowledgeable and checked me in, and provided a shuttle ride home and back for pick. The video provided, and the gentleman on the video provided what I needed to know about my vehicle. More
by DJSCATLETT
Verified CustomerEmployees Worked With
June 20, 2025
I am very pleased with the provided service. It was easy to schedule an appointment and I was greeted with a smile and received prompt attention at the dealership. All requested services were c It was easy to schedule an appointment and I was greeted with a smile and received prompt attention at the dealership. All requested services were completed in a timely manner. More
by DMDC52
Employees Worked With
June 19, 2025
The gentleman that wanted on me was very polite. Answer all my questions. Everyone was very friendly Answer all my questions. Everyone was very friendly More
by CATHYMARINE26
Employees Worked With
June 19, 2025
They are always professional. They are fast and very friendly. They only do what i ask and never try to sell me something i don't need. They are fast and very friendly. They only do what i ask and never try to sell me something i don't need. More
by eheath1201
Employees Worked With
June 18, 2025
I don’t know much about this dealership. I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just don’t know anyone. More
by Carrian83
Employees Worked With
June 18, 2025
It took for hours to do an oil change then couldn't print out the multi point check list so I can see if it was done and what issues needed to be resolved if any. Also if the multiple point inspection was do out the multi point check list so I can see if it was done and what issues needed to be resolved if any. Also if the multiple point inspection was done then why did anyone not see that my back rotors needed to be replaced. Unacceptable work More
by dzamora1983.dz
June 18, 2025
The service rep was helpful and completely satisfied our needs. We are happy with this dealership. needs. We are happy with this dealership. More
by Oglesby2000
June 17, 2025
Service center personnel are friendly seem very organized. More space is needed on the lot for vehicles to drive to and from service. organized. More space is needed on the lot for vehicles to drive to and from service. More
by STEVEANDBETTYCARR
Employees Worked With
June 16, 2025
Mrs. Stephanie Spangler was absolutely amazing. She provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of the best customer service experiences I’ve had with Ford. I’ll definitely return if and when I have service related needs from Ford. Thank you again Mrs. Stephanie for everything! More
by mariahjeynae
June 15, 2025
Kept me in the loop throughout the repairs. I also appreciated the fact they kept my car inside over night, both due to the weather and due to the amount of care that has gone into this vehicle I also appreciated the fact they kept my car inside over night, both due to the weather and due to the amount of care that has gone into this vehicle. More
by TYSONF15
