Southern Ford - Service Center

Stephanie was very effective in getting my vehicle's issues addressed and managing my expectations. issues addressed and managing my expectations. More

All expectations were exceeded by the service department team members. Would recommend to anyone needed service work. team members. Would recommend to anyone needed service work. More

Took care of required repairs even though one problem could not be duplicated. Everything else was done as requested. could not be duplicated. Everything else was done as requested. More

I have used this particular dealership for all my automotive needs, including buying and all general maintenance, for over the last 15 to 20 years. That should say it all! automotive needs, including buying and all general maintenance, for over the last 15 to 20 years. That should say it all! More

Stephanie has been my service manager for the last, I guess, eight years and has always taken great care of my MKX, and me, making sure I was inconvenienced as little as possible. When the dealer owners guess, eight years and has always taken great care of my MKX, and me, making sure I was inconvenienced as little as possible. When the dealer ownership changed from Hall to Southern I was concerned the great service I received from Hall would suffer. The Southern team has not failed to deliver prompt and dependable service. More

Very amenable choices were able to be made during our interactions. I appreciated the cheerful discussion, the courtesy calls, and the quick service interactions. I appreciated the cheerful discussion, the courtesy calls, and the quick service More

You were able to seevice my vehicle with out an appointment. Thank you for an outstanding job. appointment. Thank you for an outstanding job. More

Tires not rotated until I pointed out and then weren't rotated according to manual. rotated according to manual. More

Thank you so much for getting me back up and running so quickly even though i didn’t have an appointment quickly even though i didn’t have an appointment More

Awesome experience and service. Service advisor was awesome too! Def will continue to have our bronco taken here. Service advisor was awesome too! Def will continue to have our bronco taken here. More