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Southern Ford - Service Center

Newport News, VA

4.7
1,904 Reviews

1,904 Reviews of Southern Ford - Service Center

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January 04, 2025

Stephanie was awesome. Don't lose her! y y y y y y y y More

by DsRouleau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

I'm very happy with the skilled workmanship that Southern Ford shows. They have taken care of any problems that I've had with my truck. More

by earlscott13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JON CONWAY
January 04, 2025

A mistake was made but quickly corrected by placing the oil I brought and prefer to use in my F350. More

by Hillard Deborah and cedric
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

The dealership experience was fantastic. Friendly, accommodating, fast and efficient. The waiting area was pleasant as well. I can say however, that this survey experience is annoying. You g More

by lynn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

I was very pleased with the service center. People were friendly and quick to complete an oil change. I will continue my services and being close to home and after a bad experience at Bowditch. More

by Allen.hamsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Commercial service dept.
January 03, 2025

The dealership itself is new to me however with my limited dealings my experience has been good. More

by danahink
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Great Dealership with tons of selections and great prices. Was really happy with the selection of vehicle and quality of service. More

by cbable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelcey Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Stephanie was great, and oh so polite! Not that people are mean around there, but I could tell that she takes pride in her interactions with customers. More

by m.shoates4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Stephanie Spangler and her colleague, whom met for the first time another lady, provide first rat service. More

by SANTORO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
January 01, 2025

Great Dealership, great service department. Addressed my needs and got my vehicle taken care of. More

by rob@rentausvet.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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