Southern Ford - Service Center

After you buy a vehicle, the most important thing to me is the service department . Stephanie has always been amazing and the main reason why I go back time after time . She makes sure she understands e is the service department . Stephanie has always been amazing and the main reason why I go back time after time . She makes sure she understands everything and makes sure it is all addressed . Plus -in addition to being very professional , she is very welcoming and puts me at ease. More

Best service advisor ever! Thank you very much Stephanie for your concern and quick assistance Thank you very much Stephanie for your concern and quick assistance More

Great experience sales crew very knowledgeable I would definitely recommend your company to other buyers definitely recommend your company to other buyers More

Great quailty service and timely completion from the time I checked in to completion of oil change. I checked in to completion of oil change. More

I have always been pleased with the sales and service team. I will bring my business here and recommend others to do the same. team. I will bring my business here and recommend others to do the same. More

Like Southern but they need some work on attention to detail and customer first. I booked a simple oil change several days ahead. Took back right away and went to waiting room. Normally about 30min wait. detail and customer first. I booked a simple oil change several days ahead. Took back right away and went to waiting room. Normally about 30min wait. After over an hour I walked out to ask what’s going on and my truck was sitting there. Never told was done, and when I asked if done said yes - no explanation why not told was ready or why so long. when I asked said they had to go to GMC to get oil filter. 1) why wouldn’t parts be checked at time of appointment and ordered id needed 2) need to keep customer informed 3) be empathetic with customers time and at least apologize 1st negative experience with Southern over the years have been an owner - won’t be back to this particular dealership - disappointing More

Great service. I didn’t have an appointment but he was able to work me in and complete d the oil change same day. I didn’t have an appointment but he was able to work me in and complete d the oil change same day. More

excellent drop my truck got some breakfast. Sat in lounge . truck was finish 45 minutes. Sat in lounge . truck was finish 45 minutes. More

My appointment went as scheduled. The associates were competent and friendly. Southern Ford used to be Hall Ford so. I'm getting use to the change. The shuttle service is really wonde The associates were competent and friendly. Southern Ford used to be Hall Ford so. I'm getting use to the change. The shuttle service is really wonderful. More

I think it was pretty good service. I would definitely recommend hiring more staff but other than that definitely was a good experience. I would definitely recommend hiring more staff but other than that definitely was a good experience. More