Southern Ford - Service Center

I like how they take a video to point out where the problem is.on your car. problem is.on your car. More

As always Stephanie and her team provide top notch service. She is always, always a joy to see and work with. service. She is always, always a joy to see and work with. More

The service department completed my inspection in under an hour. I was pleased with the quickness an hour. I was pleased with the quickness More

I was able to get in very quick when I needed a State inspection for my F250. They did the inspection quick and got me back to doing things I needed to do. I feel very respected every time I go there for inspection for my F250. They did the inspection quick and got me back to doing things I needed to do. I feel very respected every time I go there for my service. More

Everything good I m happy with service thank you appreciate I like southern food good nice appreciate I like southern food good nice More

Alicia Jones was very helpful during the entire time that my vehicle was being serviced at Southern Ford Newport News! She answered every question I had and kept me informed throughout the process. my vehicle was being serviced at Southern Ford Newport News! She answered every question I had and kept me informed throughout the process. More

N/a 15 wononords humidity no one has ever done that before and after pictures before and after pictures More

Thanks to qwynn for securing my lost phone👍🏻. Thanks for a great install on my bed cover Thanks for a great install on my bed cover More

Service was prompt. Dealership delivered great customer service. Will definitely recommend. Car returned in timely matter. Dealership delivered great customer service. Will definitely recommend. Car returned in timely matter. More

My experience has been terrible every time I bring my truck there. Vowed to never come back. But circumstances change. And lo and behold nothing changed there at the dealership. They had my vehicle there truck there. Vowed to never come back. But circumstances change. And lo and behold nothing changed there at the dealership. They had my vehicle there for weeks without any contact to myself or my insurance. Claimed their phones were down but the day I went to talk in person they conveniently were fixed right before I got there. Another 2 weeks went by with no contact. Blamed phones again. And they again were “fixed” the day I went up there. It sat so long with nothing done that I had to turn in my rental and struggle to figure out what to do with no vehicle. Do not take your ford to this dealership. The waits are long. The service is terrible. And the costs are crazy. If you do. Yours too might sit for a month without any contact. Worst dealership in the area. Without a doubt. Take yours to Bowditch. More