Southern Ford - Service Center

Stephanie is the absolute best! She is always so kind and warm with her customer service and she goes above and beyond to make sure I’m taken care of! warm with her customer service and she goes above and beyond to make sure I’m taken care of! More

Stephanie in Service Department was excellent. She was able to show us things on the vehicle that we were not shown when we purchased it. Hall Ford lost a star because when making appt whomever I spoke to able to show us things on the vehicle that we were not shown when we purchased it. Hall Ford lost a star because when making appt whomever I spoke to got model incorrect and I had to call back and give the correct model. Also the caller didn’t verify if they had the parts. I was asked this once i got there. If they hadn’t had i, it would have been a 30 min wasted trip. Other reasons were i was told on the phone by someone in parts department it would take about an hour but it took two. More

Brought car and explain the problems. Exactly everything was taken care of. I was impressed again!! Stephanie did an excellent job as usual very impressed with her as a service representative. She is one in was taken care of. I was impressed again!! Stephanie did an excellent job as usual very impressed with her as a service representative. She is one ina million!! More

I was visiting from another state, what a difference in service. My experience at Hall was wonderful. Very thorough service. My car drove better. I appreciate the attentiveness of the entire staff to make service. My experience at Hall was wonderful. Very thorough service. My car drove better. I appreciate the attentiveness of the entire staff to make sure I understood what was going on. Everything in the waiting area and bathroom was clean. And my car was ready on time. Thanks everybody!!! More

Stephanie spangler the Lincoln rep is the best, friendly courteous professional . A true example of a great tech manager. I don’t think I ever want anyone else to help me courteous professional . A true example of a great tech manager. I don’t think I ever want anyone else to help me More

Had my truck in for services and Hall Ford did their usual great job. I was met with a nice greeting and everything proceeded from there just fine. I waited a reasonable time in the waiting area and the usual great job. I was met with a nice greeting and everything proceeded from there just fine. I waited a reasonable time in the waiting area and then was told my truck was done. I was provided with the bill but didn’t owe anything as they used my Hall points to cover the costs. What a deal! Thx Hall’s!! More

Went for a ten K milage service. Appointment at 9AM. Service took the car in at the proper time and had it finished , washed and back to me within an hour. Reps. very friendly and helpful. Service took the car in at the proper time and had it finished , washed and back to me within an hour. Reps. very friendly and helpful. More

Very happy with the service and car buying experience here at Hall Ford. Today visit was was for a routine service related. My service advisor listened to my issues and provided a solution right away. Wh here at Hall Ford. Today visit was was for a routine service related. My service advisor listened to my issues and provided a solution right away. While I waited for my service to be completed, I went to my last sales representative and asked about upgrade opportunities. The team are always helpful. More