Southern Ford - Service Center

Pleasant and efficient service! Mr. Johnson stepped in while someone else was on lunch and Markus Mitchell did an excellent job! Mr. Johnson stepped in while someone else was on lunch and Markus Mitchell did an excellent job! More

Stephanie was such a pleasure to work with at Southern Ford. She kept me consistently updated with everything going on with my car and did all she could to assure my satisfaction. She was very kind and I Ford. She kept me consistently updated with everything going on with my car and did all she could to assure my satisfaction. She was very kind and I would be happy to be serviced by her again (: More

Being a blindsided devoted Hall Ford customer, Southern Ford has really stepped it up to become our new favorite trustworthy dealership. Ford has really stepped it up to become our new favorite trustworthy dealership. More

Check-in was efficient. Check-out was not. I was left waiting for my vehicle that was completed after Edwin went to lunch. I was on-site waiting and no one notified me that Check-out was not. I was left waiting for my vehicle that was completed after Edwin went to lunch. I was on-site waiting and no one notified me that the car was ready. I saw it parked outside. I brought the vehicle in for a low tire pressure warning. Edwin saw a screw in the tire. I asked him to have the service team check/inflate all tires in addition to the low tire. This did not happen. The “repaired” tire was overinflated and the other 3 tires were not touched. I had to bring the car to a gas station to properly sync the tire pressure in all 4 tires. My routine visit ended up taking over 2 hours plus an extra visit to the gas station. Inefficient service visit! More

I left my car there and it was ready before I knew it. The process was easy. The process was easy. More

This day and age of how things work are not how things used to be by common courtesy. Close attention to detail. The roof liner was filthy with dirty marks. Trim, didn't fit well as it once did. Front ins used to be by common courtesy. Close attention to detail. The roof liner was filthy with dirty marks. Trim, didn't fit well as it once did. Front inside windshield filthy, etc. Just don't understand how other can treat a customers vehicle this way. I shake my head on how service can provide a service and make it worse than it came in. This is why I hate having recalls fixed, anywhere. More

Alicia in service was excellent! Listened to my vehicle concerns, made sure everything was checked and fixed, and communicated the whole time my vehicle was serviced. Southern Fords Listened to my vehicle concerns, made sure everything was checked and fixed, and communicated the whole time my vehicle was serviced. Southern Fords service team is outstanding! More

Work hard to earn your business, no pressure dealership, with polite, helpful and professional staff. with polite, helpful and professional staff. More

Quick and painless like always It's always very convenient and everyone is always very pleasant to deal with. convenient and everyone is always very pleasant to deal with. More

Great service everytime i have to come in. See you next time. Thank you all. See you next time. Thank you all. More