Southern Ford - Service Center

A recall update for my 2023 F350 rear camera was completed professionally by Southern Ford technician. completed professionally by Southern Ford technician. More

The service person seemed disorganized. I called to check on my car and was told it was ready for pickup. When I arrived the manager discovered he was looking at wrong car and mine had not I called to check on my car and was told it was ready for pickup. When I arrived the manager discovered he was looking at wrong car and mine had not even been touched. It was late in day so I took it and left. Went to another facility where the error code revealed I needed to replace the canister purge valve. Southern replaced that a month ago. 2 weeks ago the check engine light came back on. Brought car in again and was told computer was cleared of code. Then Tuesday light came back on. This prompted my visit yesterday. The new facility checked the code and it still showed canister purge valve needs replacement or the code needs to be cleared. More

They made me feel so important from the time I walked in, till the time I walked out. 😊👍🏽 till the time I walked out. 😊👍🏽 More

Courteous and knowledgeable service provider. Kept me informed and explained the services completed and explained any recommended or required services. Kept me informed and explained the services completed and explained any recommended or required services. More

I would like to thank Stephanie Splanger for all the assistance she gave while I was at the dealership. She is easy to talk with and helpful to insure you get the best service. Thanks for an enjoyable e assistance she gave while I was at the dealership. She is easy to talk with and helpful to insure you get the best service. Thanks for an enjoyable experience . More

The dedication, attention to detail, and commitment to excellence could not go unnoticed. The team was very helpful. excellence could not go unnoticed. The team was very helpful. More

Your employees great . You need a schedule team for upcoming maintenance apts (every 6 months). You need a schedule team for upcoming maintenance apts (every 6 months). More

Stephanie has made us love the dealership as has Patrick George! Excellent service and kindness! George! Excellent service and kindness! More

I recently had knee surgery with complications. While I was unable to drive, my inspection sticker expired. Southern Ford was able to fit me in the next day!!! And they included my oil change too! While I was unable to drive, my inspection sticker expired. Southern Ford was able to fit me in the next day!!! And they included my oil change too! Thank you! That was one less thing to worry about. More

Edwin was very professional and great at keeping me informed every step of the way. Contacting me with new updates as soon as he had them. Will definitely be coming back to Edwin and Southern Ford for informed every step of the way. Contacting me with new updates as soon as he had them. Will definitely be coming back to Edwin and Southern Ford for all my truck repairs. More