Southern Ford - Service Center

Always cordial and honest…these are attributes I demand of my service providers…kudos to Ms Gwen, Ms Stephanie & Ms Alicia of my service providers…kudos to Ms Gwen, Ms Stephanie & Ms Alicia More

Stephanie Spangler, and her technicians are the reason I drive out of my way, to Newport News to come to Southern Ford. Her customer service, and he technicians expertise have left me absolutely satisfied f drive out of my way, to Newport News to come to Southern Ford. Her customer service, and he technicians expertise have left me absolutely satisfied for the couple of years I have been coming. If Stephanie and her team are there, I will continue coming to Southern Ford for all of my automotive needs. More

The service staff are very polite and helpful. They addressed my concerns and was successfully repaired our Transit. They addressed my concerns and was successfully repaired our Transit. More

Pretty fast and nice The service was amazing and it was fast The service was amazing and awesome and amazing and fast and the hostess was amazing fast The service was amazing and awesome and amazing and fast and the hostess was amazing More

Stephanie is the reason Southern Ford has my business. She’s always professional and efficient. She’s always professional and efficient. More

The fact that you don't do recalls on Saturdays should be more evident on your website. I never got an all done text, guess it had never sent, but did get the survey so I called to see if it was ready. Servi more evident on your website. I never got an all done text, guess it had never sent, but did get the survey so I called to see if it was ready. Service was great More

This dealership has serviced our vehicles for many years and we are pleased with their work. and we are pleased with their work. More

Great service as usual, and thanks to Alicia Chapman-Jones for excellent customer service and efficent processing in a tomely manner Chapman-Jones for excellent customer service and efficent processing in a tomely manner More

Outstanding service and attention to detail. I thoroughly recommend and especially enjoyed the video walkthrough on my vehicle while it was in technicians bay getting oil change. I thoroughly recommend and especially enjoyed the video walkthrough on my vehicle while it was in technicians bay getting oil change. More

I like how they take a video to point out where the problem is.on your car. problem is.on your car. More