Southern Ford - Service Center

Service was excellent, thank you! Good communication, clear recommendations and fast service. This was a very good experience. Good communication, clear recommendations and fast service. This was a very good experience. More

What I need was done in a good manner and they call when they were done they were done More

I have a pleasant experience each time. That’s all I wish to write here. That’s all I wish to write here. More

Simply put excellent From the moment I got there until the time I left it was perfect the time I left it was perfect More

Prompt and courteous Great great great great great great great great great great great great great great great great great great great great More

I maybe leaving this review prematurely, but I was prompted/encouraged through means of a link associated with a text message. So to give further context to my experience, I received service in relati prompted/encouraged through means of a link associated with a text message. So to give further context to my experience, I received service in relation to a diagnosed engine related issue. Arranged the service which took approximately 2days if not 3 to perform & retrieved the vehicle upon completion. The following day the reason I visited the dealership initially, I experienced again & it appears to be more frequent. So I called immediately once noticed. I take into account it’s a Saturday & not all staff are present, yet I called more than once from the various number associated with the dealership & each call was forwarded to voicemail. I decided an hour prior to closing I would visit the dealership to convey my concern in person & the service department is closed & closed at 5pm as I was informed though I made calls in the am hours of the day & mid day to only receive voicemail messages. I leave this review standing outside of the dealership at 738p after being told my options are to leave the vehicle…my primary vehicle at that & await till opening hours Monday. Feeling frustrated & disappointed as the solution to a issue that was supposedly addressed is further inconvenience. More

Excellent service! The service department and the used car sales department were both very helpful and accommodating. The service department and the used car sales department were both very helpful and accommodating. More

I’m very pleased with the service work done to my F150 at Southern Ford. The service director Jeff Dobson was very helpful and explained the work to me. He also gave me a very fair price and also a loaner ve Southern Ford. The service director Jeff Dobson was very helpful and explained the work to me. He also gave me a very fair price and also a loaner vehicle so that I was able to go to work while my service was performed. More

In the past, I have used Bowditch Ford service department. However, since having Stephanie Spangler as my main service advisor, I will always continue to use Southern Ford as long as she is there. department. However, since having Stephanie Spangler as my main service advisor, I will always continue to use Southern Ford as long as she is there.. She is exceptional! Professional, courteous, kind, knowledgeable, and keeps me informed. She is a service team advisor that you know you can trust and other advisors should emulate! Thank you very much, Stephanie! More

Dealer has great service, I would recommend it to others! I was pleased with them! others! I was pleased with them! More