Southern Ford - Service Center

If you require me to write a certain # of words I probably will not complete your survey in the future. probably will not complete your survey in the future. More

Great service very reasonable rates. Switched from another Ford dealer.rrrrrrrrrrrrrrrr rrrrrrrrrrr dddddddddd aaaaa v Switched from another Ford dealer.rrrrrrrrrrrrrrrr rrrrrrrrrrr dddddddddd aaaaa v More

Warren told me in April 2024 I wpuld need new tires April 2025. He told me yesterday that he told me last April I'd need tires so it shouldn't be a surprise. I addressed him about it and he retracted his com 2025. He told me yesterday that he told me last April I'd need tires so it shouldn't be a surprise. I addressed him about it and he retracted his comment. But because he told me this coming April and not this past April, apparently now my warranty is void bc my tires are "too worn" where as this past April they weren't worn enough. Every person I deal with at southern tells me a different story of what my warranty covers and every time I go to claim on it, it's not covered, but the time before I was told it would be. So your warranties are personal interpretation and when you go to claim, it never covers anything. I always leave southern extremely frustrated. More

Jon communicated very well. I knew exactly where my car was in the process. Southern Ford picked me up at my convenience to get my car back from being serviced. I knew exactly where my car was in the process. Southern Ford picked me up at my convenience to get my car back from being serviced. More

Stephanie is a wonderful service advisor. Personable, knowledgeable, and knows what is needed and not needed. The dealership has ample waiting rooms and takes care to ensure your visit is pr Personable, knowledgeable, and knows what is needed and not needed. The dealership has ample waiting rooms and takes care to ensure your visit is problem free. I will always come back to Southern Ford and especially to Stephanie. More

Very happy with the sales, financing and follow responsiveness to follow up questions. Happy happy responsiveness to follow up questions. Happy happy More

Very professional and kind to the customers. They are very knowledgeable about their job and resourceful. They are very knowledgeable about their job and resourceful. More

After you buy a vehicle, the most important thing to me is the service department . Stephanie has always been amazing and the main reason why I go back time after time . She makes sure she understands e is the service department . Stephanie has always been amazing and the main reason why I go back time after time . She makes sure she understands everything and makes sure it is all addressed . Plus -in addition to being very professional , she is very welcoming and puts me at ease. More

Best service advisor ever! Thank you very much Stephanie for your concern and quick assistance Thank you very much Stephanie for your concern and quick assistance More

Great experience sales crew very knowledgeable I would definitely recommend your company to other buyers definitely recommend your company to other buyers More