Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Ford
Newport News, VA
2,546 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,546 reviews
May 23, 2025
Muy malo me robaron 1472 dolares me entregaron mi troca mas mal que cuando la lleve mas mal que cuando la lleve More
by escobaredwin360
Verified CustomerEmployees Worked With
May 23, 2025
They provide exceptional service in a reasonable amount of time and they stand behind their work of time and they stand behind their work More
by EWDENTALREPAIR
Employees Worked With
May 21, 2025
On March 19, 2025, I took my 2023 Lincoln Corsair in for service/support pertaining a problem I'm having with Safelite installation of a windshield. The support by the service staff - Stephanie Spangler - c service/support pertaining a problem I'm having with Safelite installation of a windshield. The support by the service staff - Stephanie Spangler - could not have been better! In detecting the flaws in the new glass, she went well beyond necessary service. Communication was excellent and so helpful. More
by Southern Ford
Employees Worked With
May 21, 2025
Customer service oriented! ! Everyone is friendly and service is done as expected I would definitely recommend them for your service needs ! Everyone is friendly and service is done as expected I would definitely recommend them for your service needs More
by Jkunsman
Employees Worked With
May 20, 2025
I went to the dealership for an oil change, tire rotation and fluid top up. The oil was not reset for the car and other fluids (windshield wiper) were not topped off. and fluid top up. The oil was not reset for the car and other fluids (windshield wiper) were not topped off. More
by Colby
Employees Worked With
May 20, 2025
Very nice, clean dealership. Everyone very nice and helpful. Will be back to this dealership. Everyone very nice and helpful. Will be back to this dealership. More
by obxbella1956
Employees Worked With
May 19, 2025
Southern Ford is what everyone wishes their dealer was like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. More
by Williamsburg Trophy Wife
May 18, 2025
I used the valet service for the first time due to being temporarily unable to drive. It was a great experience and I was extremely pleased with the service and help provided by Alicia in communicating de temporarily unable to drive. It was a great experience and I was extremely pleased with the service and help provided by Alicia in communicating details and updates and by Jimmie in picking up and returning my car More
by newcargal
May 18, 2025
Stephanie always ensures that I get to truth about my car service needs. I trust that when I come to Southern and she is my service advisor i feel safe to know that my car is in good hands. She does a great service needs. I trust that when I come to Southern and she is my service advisor i feel safe to know that my car is in good hands. She does a great job keeping me informed during the service and provides excellent customer service when I arrive for vehicle pickup. Thank you Stephanie for taking care of my Lincoln needs for over 10years! She does a great job guys! More
by CHELMYBELL3
