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Southern Ford
Newport News, VA
2,436 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,436 reviews
March 11, 2025
Work was done at my house on my Ford Ranger replacing the air bag. The work was completed in a timely manner air bag. The work was completed in a timely manner More
by peels.calmest_8n
Verified CustomerEmployees Worked With
March 11, 2025
Their focus on customer service is outstanding. Clear communication to ensure all the customer needs and wants were met without pushing for extra services that were not needed. Also very patient wh Clear communication to ensure all the customer needs and wants were met without pushing for extra services that were not needed. Also very patient when dealing with frustrating 3rd party warranty company and difficult policies. More
by Paul
Employees Worked With
March 11, 2025
Edwin did an awesome job helping me get my truck inspected. After a bad experience at another local Ford dealer, it was good to have someone help me. After buying my Ford Truck out of state, I inspected. After a bad experience at another local Ford dealer, it was good to have someone help me. After buying my Ford Truck out of state, I’m looking for a home Ford dealer to service my truck going forward. More
by Ryan Hudson
Employees Worked With
March 11, 2025
This dealership provides great service. The work on my vehicle is always done in a timely manner. The work on my vehicle is always done in a timely manner. More
by Kellersej
Employees Worked With
March 10, 2025
The dealer ship is good the team has good manners caring. and understanding.Great team and understanding.Great team More
by MZJAG59
March 10, 2025
All maintenance for my car has been performed at this dealership and I appreciate the peace of mind knowing that there is a team familiar with my car. dealership and I appreciate the peace of mind knowing that there is a team familiar with my car. More
by renalnurse2001
Employees Worked With
March 10, 2025
Great customer service! Great communication on the status and completion of services to my vehicle. I received an email report on my vehicle from this appointment. Extremely Great communication on the status and completion of services to my vehicle. I received an email report on my vehicle from this appointment. Extremely flexible. I had to add a state inspection to my oil change after the fact and it was added with professionalism. Thank you! More
by padron33
Employees Worked With
March 09, 2025
Never had any issues with the Service here at Southern. I ise them for any service I cannot or do not wish to do myself, and for state inspections. Also being within walking distance of home helps. I ise them for any service I cannot or do not wish to do myself, and for state inspections. Also being within walking distance of home helps. More
by RTR2001SS
Employees Worked With
JON CONWAY
March 09, 2025
Edwin was courteous and professional. My appointment time was honored and the service seemed to be performed timely. My appointment time was honored and the service seemed to be performed timely. More
by COMPLIANCEGIRL
Employees Worked With
