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Southern Ford
Newport News, VA
2,437 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,437 reviews
March 17, 2025
Good Morning,, I took my F150 in to Southern Ford of Newport News, VA for service and like always great customer service. No hassle, professional staff and excellent support. I never encountered an iss Newport News, VA for service and like always great customer service. No hassle, professional staff and excellent support. I never encountered an issue that couldn’t be resolved without delay. While you wait enjoy the journey of the showroom or watch television while enjoying the condiments, fresh coffee, breakfast bars , water and chips. If you haven’t visited give them a try and tell them Danette sent you. More
by GREENDANE50
Verified Customer
March 16, 2025
The oil change and service I had completed was quicker than expected. I am used to Hyundai going at a snails pace, so Southern Ford’s quick timing makes me want to return. than expected. I am used to Hyundai going at a snails pace, so Southern Ford’s quick timing makes me want to return. More
by puringtondoug
Employees Worked With
March 15, 2025
Ms. Stephanie was great and accommodating. I would say when I scheduled an appointment, the AI "person" didn't pick up all my concerns and only scheduled me for one thing when I intended to schedule for 2 when I scheduled an appointment, the AI "person" didn't pick up all my concerns and only scheduled me for one thing when I intended to schedule for 2 things. But Ms. Stephanie was accommodating and I appreciated that. More
by LAYNE_HAWTHORNE
Employees Worked With
March 15, 2025
Everyone was very helpful especially Kenneth who was my salesman. I am looking forward to doing business in the future. salesman. I am looking forward to doing business in the future. More
by AMY.LEE6789
March 14, 2025
Jon Conway and Jake lunch have been nothing short of impeccable since I first purchased my car here. Love them!! impeccable since I first purchased my car here. Love them!! More
by pamela_russo
Employees Worked With
March 14, 2025
The service is always excellent, as are the people at the desk. Great customer service! While I waited for my oil change, Amber gave me information on a Bronco in the showroom. desk. Great customer service! While I waited for my oil change, Amber gave me information on a Bronco in the showroom. More
by BARBARACOLLUM77
March 13, 2025
Stephanie set up my appointment at a time I requested. Everything went well and I didn’t have to wait too long for my inspection. Everything went well and I didn’t have to wait too long for my inspection. More
by JL0WE5751
Employees Worked With
March 13, 2025
I truly cannot be more please with the service I received. Staff was very personable and trustworthy. I worked with Mike, Kelsey and Guy, each were excellent to work with received. Staff was very personable and trustworthy. I worked with Mike, Kelsey and Guy, each were excellent to work with More
by Scottharmonica
March 11, 2025
Work was done at my house on my Ford Ranger replacing the air bag. The work was completed in a timely manner air bag. The work was completed in a timely manner More
by peels.calmest_8n
Employees Worked With
