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Southern Ford
Newport News, VA
2,541 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,541 reviews
May 29, 2025
Exceptional service always! Timeliness Excellent. Customer service excellent. Repair on car excellent . Communication is excellent Timeliness Excellent. Customer service excellent. Repair on car excellent . Communication is excellent More
by Jesusisthedoor
Verified Customer
May 29, 2025
Overall this dealership is pretty good. The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Whic The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Which ultimately results in lost of time. More
by MONROE.DSJ
May 25, 2025
I had a great experience dealing with Joe. He was very helpful and friendly and answered all my questions. He was very helpful and friendly and answered all my questions. More
by CARMEN
Employees Worked With
May 24, 2025
Reasonable and honest prices. Great service and was able to accommodate me getting to and from the dealership. Would highly recommend! Great service and was able to accommodate me getting to and from the dealership. Would highly recommend! More
by aprilgrant617
Employees Worked With
May 24, 2025
Stephanie was great, got me in last minute so I could make my trip. Services performed were done well. make my trip. Services performed were done well. More
by GROMDF
Employees Worked With
May 23, 2025
Muy malo me robaron 1472 dolares me entregaron mi troca mas mal que cuando la lleve mas mal que cuando la lleve More
by escobaredwin360
Employees Worked With
May 23, 2025
They provide exceptional service in a reasonable amount of time and they stand behind their work of time and they stand behind their work More
by EWDENTALREPAIR
Employees Worked With
May 21, 2025
On March 19, 2025, I took my 2023 Lincoln Corsair in for service/support pertaining a problem I'm having with Safelite installation of a windshield. The support by the service staff - Stephanie Spangler - c service/support pertaining a problem I'm having with Safelite installation of a windshield. The support by the service staff - Stephanie Spangler - could not have been better! In detecting the flaws in the new glass, she went well beyond necessary service. Communication was excellent and so helpful. More
by Southern Ford
Employees Worked With
May 21, 2025
Customer service oriented! ! Everyone is friendly and service is done as expected I would definitely recommend them for your service needs ! Everyone is friendly and service is done as expected I would definitely recommend them for your service needs More
by Jkunsman
Employees Worked With
May 20, 2025
I went to the dealership for an oil change, tire rotation and fluid top up. The oil was not reset for the car and other fluids (windshield wiper) were not topped off. and fluid top up. The oil was not reset for the car and other fluids (windshield wiper) were not topped off. More
by Colby
Employees Worked With
