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Southern Ford

Newport News, VA

4.7
2,435 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,435 reviews

March 27, 2025

Outstanding communication! My emergency which required a tow in was handled efficiently! Diagnosis & outcomes were thoroughly communicated. Questions were answered with the utm More

by MAYERANDSUSANLEVY
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEPHANIE SPANGLER
March 26, 2025

When I needed to have my vehicle checked due to the engine light coming on just a couple weeks after an oil change they got me in quickly and resolved the issue fast. More

by Doland.Miller
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Such a convenience to have the mobile service. The guys were prompt and did a great job. . More

by Dq
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Yulia Conway
March 25, 2025

Courteous and prompt service Will come back for service I hope that's 15 words More

by Samuelepope1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Always great service and personnel are friendly, knowledgeable and helpful. Would recommend to anyone looking for a vehicle or service. More

by PRVINYARD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
MANNY PATEL
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAKE LYNCH
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

I can always get an appointment when I need one they are very courteous in the service department More

by hwatson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

I have been truly pleased with every aspect of my dealings with Southern Ford. I tell folks if they have worries about the car buying experience they will find a welcoming atmosphere at Sourhern More

by Scottharmonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROBERT JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

I have visited Southern Ford two separate times for service and was happy with their personnel and the results both times. More

by Easleybw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Good Morning,, I took my F150 in to Southern Ford of Newport News, VA for service and like always great customer service. No hassle, professional staff and excellent support. I never encountered an iss More

by GREENDANE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick George
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE JENSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

The oil change and service I had completed was quicker than expected. I am used to Hyundai going at a snails pace, so Southern Ford’s quick timing makes me want to return. More

by puringtondoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.