
Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Outstanding customer service! Exceeded expectations, highly recommend this dealership for service and sales. Completed work well before promised time, good job by all! Will continue to bring my vehicles highly recommend this dealership for service and sales. Completed work well before promised time, good job by all! Will continue to bring my vehicles here for any future service requirements. Thanks again! More
Mark Stanley was my sales rep. and he did an excellent job. I would recommend buying a vehicle from Hall Ford because of my interactions with him. He did everything I asked and ensured that every need I job. I would recommend buying a vehicle from Hall Ford because of my interactions with him. He did everything I asked and ensured that every need I had was meet, both promptly and to my full satisfaction. Sincerely, SSG John A. Grabowski Dive Company USA More
We've purchased 4 vehicles and our son has purchased 1 We've purchased 4 vehicles and our son has purchased 1 vehicle, each time has been a pleasant experience, the staff very friendly, on this purchase, We've purchased 4 vehicles and our son has purchased 1 vehicle, each time has been a pleasant experience, the staff very friendly, on this purchase, they worked to get the best apr rate, I will recommend to my friends and famliy to go see Gus Griffin at Hall Ford. More
Katie was very helpful in re-ordering a coupon book that I had misplaced. She walked me thru the services I needed and advised me on services that could wait. I appreciated her integrity in not pushing serv I had misplaced. She walked me thru the services I needed and advised me on services that could wait. I appreciated her integrity in not pushing services that were unnecessary at the time. Thank you Katie! More
Shane Suver was very easy to deal with. He was very pleasant, had a good sense of humor, and really knew his cars. We would definitely recommend dealing with Shane. He even came in on his day off to me pleasant, had a good sense of humor, and really knew his cars. We would definitely recommend dealing with Shane. He even came in on his day off to meet with us. The manager offered us a very fair price on our trade and we were very pleased with the overall deal. This is our second new car purchase from Hall and we will be back again. More
My wife and i recently purchased a new 2010 Ford Fusion from Hall automotive and i would have to say that i had the best auto buying experience i have ever had. We came in not needing to purchase a new veh from Hall automotive and i would have to say that i had the best auto buying experience i have ever had. We came in not needing to purchase a new vehicle and Mark Stanley and the rest of the Hall Ford automotive team made us a deal that we could not refuse. I would HIGHLY, HIGHLY recommend Hall Ford to anyone who is in the market for a new vehicle. You will not be pressured and you will find that they are very willing to listen and to give you what it is that you are looking for. I was able to talk to anyone there about the deal all way from Daniel Nance (general manager) to John Barron (New vehicle sales Manager) who helped tremendously in the deal and all were very helpful and left me feeling like i was getting the best deal. I would highly, highly recommend Mark Stanley for a sales associate. He was tremendously helpful and was ery willing to listen to us even when we decided to change the vehicle that we were looking at. Overall a very good experience. More
We gave the ratings above due to Isa Saunders' outstanding customer service, great attitude and pleasant manner. Thanks, Eric & Lisa Morris ps: The length requirement for this review is rid outstanding customer service, great attitude and pleasant manner. Thanks, Eric & Lisa Morris ps: The length requirement for this review is ridiculous, and while I am glad to give Hall Ford and Isa Saunders a good review, I do not feel the need to write an essay. Thank you. More
My truck delevoped severe engine problems after fueling up. I took it to Hall Ford because it was the closest dealership that I could drive to. I was totally impressed with the service and price I received up. I took it to Hall Ford because it was the closest dealership that I could drive to. I was totally impressed with the service and price I received once the repairs were completed. Lisa kept in constant contact with me to let me know how things were going. Because of her they have a customer for life. I live an hour and a half away from their location, but it's worth it because of the GREAT customer service I received. More
Walked into dealership to book appointment for scheduled maintainence. After a complete review of the maintainence needs she informed me she could perform the work right then if I had the time. As it was maintainence. After a complete review of the maintainence needs she informed me she could perform the work right then if I had the time. As it was already 2pm, and I needed the car by 5:30pm I did not think there was time. She assured me there was and I left the car with her. As the maintenance was being performed the technician noted that I needed new front brakes. Again Lisa assured it could all be handled in the time alloted and she was right. When I returned, all the work had been accomplished and the car had been washed. She really went the extra mile and it came in noticably below the quoted estimate. Good job. I am going back to her for all my service needs. Bob C NN, VA More
The service I receive from Hall Ford is excellent. Not only do they give good quality work they also give me a dianostic print out of the work that needs to be done and pictures of have the parts that nee only do they give good quality work they also give me a dianostic print out of the work that needs to be done and pictures of have the parts that need to be replaced looks like compared to how they should look. I am very much satisfied with the service and how Lisa Anderson comes and sit with me and explain what I need to do and ask if or when I want to do it. More