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Southern Ford
Newport News, VA
2,432 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,432 reviews
March 31, 2025
I brought my truck in for routine maintenance. Service was timely, thorough and very professional. Service was timely, thorough and very professional. More
by PSharpe
Verified CustomerEmployees Worked With
March 30, 2025
Prompt and accommodating. I needed to reschedule and that was easy, and my service time was fast. I needed to reschedule and that was easy, and my service time was fast. More
by cawagner.118
Employees Worked With
March 30, 2025
Thank you for the excellent service. My car drives like it’s new again. I am referring my wife’s car to get serviced there. My car drives like it’s new again. I am referring my wife’s car to get serviced there. More
by arodswift
Employees Worked With
March 28, 2025
This dealership is the best of the best your technicians were able to Find issues that a Ford dealership where I purchased my vehicle could not. Alicia is Absolutely amazing to work with she makes you feel were able to Find issues that a Ford dealership where I purchased my vehicle could not. Alicia is Absolutely amazing to work with she makes you feel at ease and she makes sure that everything is taken care of. More
by drydenfelicia
Employees Worked With
March 28, 2025
See initial assessment of my experience 5 star. treatment. Keep it up every detail. Completed no one day treatment. Keep it up every detail. Completed no one day More
by nnpdfiveo
Employees Worked With
March 27, 2025
Eddie over in commercial service always takes care of my Truck and does so in a polite professional manner. Never had a problem using the commercial service side at Southern Ford. Truck and does so in a polite professional manner. Never had a problem using the commercial service side at Southern Ford. More
by MICHAELWAYNEBLAND
Employees Worked With
March 27, 2025
Easy to work with, polite and professional staff. Very informative and clear about the work necessary and completed. Very informative and clear about the work necessary and completed. More
by barryehrenfried50
March 27, 2025
Outstanding communication! My emergency which required a tow in was handled efficiently! Diagnosis & outcomes were thoroughly communicated. Questions were answered with the utm My emergency which required a tow in was handled efficiently! Diagnosis & outcomes were thoroughly communicated. Questions were answered with the utmost intelligence & professionalism! More
by MAYERANDSUSANLEVY
March 26, 2025
When I needed to have my vehicle checked due to the engine light coming on just a couple weeks after an oil change they got me in quickly and resolved the issue fast. engine light coming on just a couple weeks after an oil change they got me in quickly and resolved the issue fast. More
by Doland.Miller
