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Southern Ford
Newport News, VA
2,536 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,536 reviews
June 11, 2025
Great service provided as usual however my Service Rep Mr. C is no longer employed with your company, and I am not very pleased about that. Mr. C is no longer employed with your company, and I am not very pleased about that. More
by JJay
Verified CustomerEmployees Worked With
June 08, 2025
Always happy to help and make sure that I’m in and out so that I’m able to go on about my day and at the end of the day know that they’re taking great care of my prized possession (my truck) that I’m able to go on about my day and at the end of the day know that they’re taking great care of my prized possession (my truck) More
by Matthew
Employees Worked With
June 08, 2025
My appointment was @ 2:45 I got there early no problem dropped off my car but decided to wait agsin no problem , I was kept informed of the progress and when finished , I was informed that I would need 2 dropped off my car but decided to wait agsin no problem , I was kept informed of the progress and when finished , I was informed that I would need 2 back tires at some point, but no sales pressure as to where I would get them , decided to get them from Southern . Will be back next year for state inspection and oil change More
by Cherylannpruitt1958
Employees Worked With
June 07, 2025
I always had an outstanding visit with southern Ford. My service advisor is the best. She kept me informed with my vehicle. Good customer service. Thanks Stephanie. Ford. My service advisor is the best. She kept me informed with my vehicle. Good customer service. Thanks Stephanie. More
by tonychamberlain12
Employees Worked With
June 07, 2025
Very convenient and always come through. Great staff. Joe was very attentive. Will definitely recommend Great staff. Joe was very attentive. Will definitely recommend More
by Mrs. Warren
June 06, 2025
Stephanie always take care of my vehicle in the best way possible. She seems to have good relationships with the technicians as she provides accurate updates and make necessary arrangements when is necessar possible. She seems to have good relationships with the technicians as she provides accurate updates and make necessary arrangements when is necessary. More
by omargarcia5606
Employees Worked With
June 06, 2025
Stephanie did an outstanding job of keeping be informed as to the progress of the repair as to the progress of the repair More
by HFAGAN
Employees Worked With
June 05, 2025
Joseph was very friendly and social able! He’s Great! And He made my wait comfortable! He’s Great! And He made my wait comfortable! More
by SARAH.AESHA96
Employees Worked With
June 04, 2025
Great as always. Stephanie is always very helpful and informative. Southern Ford representatives have consistently offered us great information about our vehicle whil Stephanie is always very helpful and informative. Southern Ford representatives have consistently offered us great information about our vehicle while always looking for and identifying ways to save us some money with applicable discounts and savings. They also do a great job with letting us know what we need immediately and what can wait for a later time. More
by storm12700
June 04, 2025
Working with Eddie on the commercial side has always had positive and great experience. Always a positive outcome. positive and great experience. Always a positive outcome. More
by billsfan66
