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Southern Ford
Newport News, VA
2,494 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,494 reviews
May 16, 2025
While I do apologize for my own behavior, I do not deal with dishonest people. Also, I didn't appreciate his interrupting me whenever I try to get a word in. I will still bring my car in for ROUTINE stuff, with dishonest people. Also, I didn't appreciate his interrupting me whenever I try to get a word in. I will still bring my car in for ROUTINE stuff, but repairs will be done elsewhere. More
by Zoe Wheeler
Verified CustomerEmployees Worked With
May 16, 2025
Did a great job on my service. Good comms. Completed on time as promised! No issues. Good comms. Completed on time as promised! No issues. More
by NC
Employees Worked With
May 16, 2025
Excellent Customer Service I am looking forward to my next visit I will refer to my friends next visit I will refer to my friends More
by WILLISCHARLENE25
May 16, 2025
Top Shelf! I was made to feel like I was their most valuable customer! Stephanie is courteous and professional! I was made to feel like I was their most valuable customer! Stephanie is courteous and professional! More
by CJROGERS0902
May 15, 2025
I had a great experience from the moment I walked in the door until I drove off the lot. Everyone was friendly and helpful and made the entire buying process smooth and easy. door until I drove off the lot. Everyone was friendly and helpful and made the entire buying process smooth and easy. More
by Jacob
May 15, 2025
Great experience Everyone was really helpful especially Stephanie. My service was completed relatively quickly. Great service Stephanie. My service was completed relatively quickly. Great service More
by otisalexander1278
May 15, 2025
No invoice, warranty issue unknown, contacted advisor and manager, advisor was pleasant, probably new. Waited for part manager for warranty issue, was not available manager, advisor was pleasant, probably new. Waited for part manager for warranty issue, was not available More
by pscmontana
Employees Worked With
May 14, 2025
They were convenient they were helpful gave me good suggestions also gave me alternatives to just spending a lot of money out of pocket I was very satisfied suggestions also gave me alternatives to just spending a lot of money out of pocket I was very satisfied More
by kaseywill75
May 14, 2025
Stephanie was a pleasure to work with kept me informed did what I needed timely did what I needed timely More
by DAD02250
Employees Worked With
May 14, 2025
My service was faster and less expensive than expected. Also, Alicia, my service advisor, has a very friendly and endearing smile. Also, Alicia, my service advisor, has a very friendly and endearing smile. More
by Chris Haas
Employees Worked With
