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Southern Ford
Newport News, VA
2,451 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,451 reviews
April 22, 2025
The dedication, attention to detail, and commitment to excellence could not go unnoticed. The team was very helpful. excellence could not go unnoticed. The team was very helpful. More
by dubreyc
April 20, 2025
Your employees great . You need a schedule team for upcoming maintenance apts (every 6 months). You need a schedule team for upcoming maintenance apts (every 6 months). More
by Kim Davis
Verified CustomerEmployees Worked With
April 19, 2025
Stephanie has made us love the dealership as has Patrick George! Excellent service and kindness! George! Excellent service and kindness! More
by nancy.ennis
April 19, 2025
I recently had knee surgery with complications. While I was unable to drive, my inspection sticker expired. Southern Ford was able to fit me in the next day!!! And they included my oil change too! While I was unable to drive, my inspection sticker expired. Southern Ford was able to fit me in the next day!!! And they included my oil change too! Thank you! That was one less thing to worry about. More
by Snickers6162
Employees Worked With
April 19, 2025
Edwin was very professional and great at keeping me informed every step of the way. Contacting me with new updates as soon as he had them. Will definitely be coming back to Edwin and Southern Ford for informed every step of the way. Contacting me with new updates as soon as he had them. Will definitely be coming back to Edwin and Southern Ford for all my truck repairs. More
by Roy Sorrells
Employees Worked With
April 19, 2025
Excellent service. Fast and courteous response. Short turn around. I do not like the requirement to input 15 words. That is totally unsatisfactory. Fast and courteous response. Short turn around. I do not like the requirement to input 15 words. That is totally unsatisfactory. More
by WARREN5281
Employees Worked With
April 18, 2025
Ok The valet gentleman was very nice as always Have a good safe and nice holiday good safe and nice holiday More
by Kathybrinca
April 18, 2025
The whole team seemed to have customer satisfaction in mind.i was pleased with their efforts. mind.i was pleased with their efforts. More
by Alex_11610
April 16, 2025
Dropped my car off in the morning and it was done by lunch. Everyone is always very helpful. I've been bringing my cars here for years and will continue to do so. lunch. Everyone is always very helpful. I've been bringing my cars here for years and will continue to do so. More
by Lincoln4me
Employees Worked With
April 15, 2025
Quick and easy write up upon check in at the Service Center and vehicle was completed the same day. Center and vehicle was completed the same day. More
by rdschee7707
Employees Worked With
