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Southern Ford
Newport News, VA
2,427 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,427 reviews
April 01, 2025
This day and age of how things work are not how things used to be by common courtesy. Close attention to detail. The roof liner was filthy with dirty marks. Trim, didn't fit well as it once did. Front ins used to be by common courtesy. Close attention to detail. The roof liner was filthy with dirty marks. Trim, didn't fit well as it once did. Front inside windshield filthy, etc. Just don't understand how other can treat a customers vehicle this way. I shake my head on how service can provide a service and make it worse than it came in. This is why I hate having recalls fixed, anywhere. More
by Henryb9
Verified CustomerEmployees Worked With
April 01, 2025
Work hard to earn your business, no pressure dealership, with polite, helpful and professional staff. with polite, helpful and professional staff. More
by drmummert5
April 01, 2025
Alicia in service was excellent! Listened to my vehicle concerns, made sure everything was checked and fixed, and communicated the whole time my vehicle was serviced. Southern Fords Listened to my vehicle concerns, made sure everything was checked and fixed, and communicated the whole time my vehicle was serviced. Southern Fords service team is outstanding! More
by Travae
Employees Worked With
April 01, 2025
Quick and painless like always It's always very convenient and everyone is always very pleasant to deal with. convenient and everyone is always very pleasant to deal with. More
by ASHLEYYBRYANT589
April 01, 2025
Great service everytime i have to come in. See you next time. Thank you all. See you next time. Thank you all. More
by MARYNHI50
Employees Worked With
March 31, 2025
I brought my truck in for routine maintenance. Service was timely, thorough and very professional. Service was timely, thorough and very professional. More
by PSharpe
Employees Worked With
March 30, 2025
Prompt and accommodating. I needed to reschedule and that was easy, and my service time was fast. I needed to reschedule and that was easy, and my service time was fast. More
by cawagner.118
Employees Worked With
March 30, 2025
Thank you for the excellent service. My car drives like it’s new again. I am referring my wife’s car to get serviced there. My car drives like it’s new again. I am referring my wife’s car to get serviced there. More
by arodswift
Employees Worked With
March 28, 2025
This dealership is the best of the best your technicians were able to Find issues that a Ford dealership where I purchased my vehicle could not. Alicia is Absolutely amazing to work with she makes you feel were able to Find issues that a Ford dealership where I purchased my vehicle could not. Alicia is Absolutely amazing to work with she makes you feel at ease and she makes sure that everything is taken care of. More
by drydenfelicia
Employees Worked With
March 28, 2025
See initial assessment of my experience 5 star. treatment. Keep it up every detail. Completed no one day treatment. Keep it up every detail. Completed no one day More
by nnpdfiveo
Employees Worked With
