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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,525 Reviews

1,525 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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November 26, 2024

The service department went above in taking care of us. They diagnosed the wiring problem with our headlight and kept us up to date on progress while getting it fixed. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Deuso
November 25, 2024

I appreciated their services, notifying us on the charges and what needed to be done. Good group of people caring for other people and their needs. Thanks so much!!! More

by Dunton's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

My 2001 Jeep Cherokee started experiencing trouble at the tail end of a 4-hour drive home. Fortunately, I was just 1.5 miles from Southern at that point, and she was able to “limp” in to their service center More

by cgemrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I just went in for an oil change. Nothing else was needed at this time. More

by 6az45kto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

They did what they said they would and in and out jobs well done thank More

by WALLACELIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I give it a good rating service was great and very professional and customer service was great. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Dealership is clean and conveniently located. The service personnel are friendly and efficient. The work was performed to my satisfaction in a timely manner. More

by aholliman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I always have pleasant time when taking my work truck in for service. They are very helpful and professional. More

by Cbears36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check in employees
November 16, 2024

Sam has always treated us with respect and kindness. The remolded waiting room is nice but the removal of one of the toilets is an inconvenience. More

by TJHORNSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Great service good timing professional support good energy clean and fast highly recommended for my friends and family More

by ANT.STONERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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