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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,525 Reviews

1,525 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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December 09, 2024

This dealership is always friendly, accommodating and informative with services. I highly recommend to everyone More

by agagas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Southern Jeep in Norfolk has an outstanding service department. It is the main reason I buy Jeeps there. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Deuso
December 06, 2024

Good like Recommend to friends and family light the service. Good location, wipe my dollar's room. Have a good day More

by stevenwest61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Poor service. My inspection failed and they couldn’t fix the problem. The part was back ordered for 2 months and now I have to drive with an illegal rejection stic More

by asterling621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Deuso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Very happy with the Service we receive on our 2009 Aspen and 2015 Ram 1500 More

by vbparrothd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

I was lied to about completing a tire rotation and then was told it was overlooked. Then they put the wrong oil in my vehicle, which cost a weeks worth of my time to even figure out they put the wrong oil More

by jasonsingley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
December 04, 2024

It was 10 calls in to service center for every 1 pick-up, over a 2 day span. More

by craft_mobile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

I went in for sparkplugs and came out $1,500. 00 in the hole and an electrical problem, that they cannot find. More

by Griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Vanderslice
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Everyone at the dealership was courteous and prfession. They handled my service very well. I will be going back. More

by dhilerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

They gave me a rejection sticker and can't fix my issue until next year. I will be riding around illegal after the 15 days and they will not help me. I have to pay $1200 for a part that they can't promise More

by asterling621
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
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