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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,474 Reviews

1,474 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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February 28, 2024

I appreciate all the work they've done on my truck given the shortages in parts and labor. My rental experience has also been over the top thanks to Mrs. B More

by BDBWALTER
Recommend Dealer
Yes
Employees Worked With
Tina Dickerson
February 28, 2024

At I have been dealing with Southern Dodge for years and have always had a positive experience More

by JFLCME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

It was nice to get the recall done on my 2023 Ram 3500 Scheduling service was easy More

by ajcavin
Recommend Dealer
Yes
Employees Worked With
DJ
February 27, 2024

Routine maintenance. Staff super helpful and efficient New express waiting area was a welcome surprise More

by xjagmom
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
February 27, 2024

Jeff Owens All my issues were taken care of It was a good experience Great More

by allcatlover2015
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
February 27, 2024

Was a little frustrated because it took longer than expected because y'all let somebody go and it cost me money with my rental because you had to reassign my truck to somebody else, and they didn't get More

by Kwilliams1984
Recommend Dealer
Yes
Employees Worked With
Sam
February 27, 2024

Haley was great, kept me informed about how the progress of the truck was going More

by Waters12
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley More
February 27, 2024

Everything was good, except for the paperwork to DMV and the credit union Thank you More

by tjred.0199@gmail.com
Recommend Dealer
Yes
Employees Worked With
Haley More
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley More
February 27, 2024

Booked an early morning appointment didn't get vehicle until 1 week later Poor customer service More

by tsnugz
Recommend Dealer
No
February 26, 2024

Scheduling was simple and Work was completed quickly and additonal items identified for future visit. More

by mckenzievp8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
Jul 05, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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