Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,525 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Took care my needs and let me knows about possible problems that need attention wit B set appointment after Christmas problems that need attention wit B set appointment after Christmas More
The computer system screwed up my appointment and Sam was able to squeeze me in and complete the work in a timely manner. able to squeeze me in and complete the work in a timely manner. More
very nice people and super friendly. took really good care of my car and wasn’t too long of a wait took really good care of my car and wasn’t too long of a wait More
Still have not been contacted back from the service advisor about getting warranty work done on my van advisor about getting warranty work done on my van More
Went for a pill change. When I pick my trust up there was spilled oil all over my engine down to the tire. It was awful. Regular wash didn't remove the oil. No call back fro When I pick my trust up there was spilled oil all over my engine down to the tire. It was awful. Regular wash didn't remove the oil. No call back from dealer. No apology. Awful service. It's unfortunate their incompetence. Even for free oil changes I will never go back. More
Reggie was great. Day one of owning the truck had to replace the battery that has rat droppings on it. Makes me wonder about your 99 point inspection. Still waiting Day one of owning the truck had to replace the battery that has rat droppings on it. Makes me wonder about your 99 point inspection. Still waiting on my second key. Now it’s my turn. Will someone on your team call me about the status of the key? Ron Salamon More
Brought my new truck in to fix the uconnect problem. Never fixed it. Recently brought my truck in for an oil change, recall, and tire rotation. They spilled oil all over my engine. Now my new truck sm Never fixed it. Recently brought my truck in for an oil change, recall, and tire rotation. They spilled oil all over my engine. Now my new truck smells like a 20 year old farm truck. They say they tried to clean it but all they did is let the engine run to try and burn it off. After tire rotation I felt a vibration from the rear. Turns out only 1 lug nut was tightened on right rear wheel. They have lost my trust. The service advisor did his job great. Kept me informed and even got me a free rental. It’s the techs in the back that do a poor job. More