Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,664 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Could not duplicate the problem but yet the 3rd time I tried it it happened again tried it it happened again More
Great coordination and planning on recall service. Only one thing could and should be improved - provide some transportation options for persons that have to leave their cars in service for more than Only one thing could and should be improved - provide some transportation options for persons that have to leave their cars in service for more than few hours and go somewhere else. More
I went to have oil change to my vehicle and the quick service was great. All persons was extremely helpful and nice. Thank you service was great. All persons was extremely helpful and nice. Thank you More
Dealerships are supposed to be an experience in which one receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time I call. This is such a miserable experience. Employees are absolutely incompetent and extremely Rude. No reason for any of the hassle. Hope I helped someone to not make same mistakes i made by dropping my vehicle off for repairs at this particular dealership. Awful!! More
My car was ready before the promise date, which was great. Good consumer experience. Respectful and friendly great. Good consumer experience. Respectful and friendly More
See my response yesterday. Horrible service experience. Little to no communication from service advisor, and has to take truck back a second time. No courtesy driver available. Horrible service experience. Little to no communication from service advisor, and has to take truck back a second time. No courtesy driver available. Lost my vehicle for a week. Horribly inconvenient. More
Great customer service, and the work was done in a timely manner. Only downside was no loaner vehicles were available, which left me without a vehicle to use for a day. manner. Only downside was no loaner vehicles were available, which left me without a vehicle to use for a day. More
Sam is always quick to get me taken care of. I use Southern for all of my automotive needs I use Southern for all of my automotive needs More
I am very pleased with my service and Be returning for other service thank you for a job well done other service thank you for a job well done More
My last visit to the service center started out pretty rough. No one’s fault. My service agent Tim Winter. Not only double check on my service warranty plan for me. At time of pick up. He explained that i rough. No one’s fault. My service agent Tim Winter. Not only double check on my service warranty plan for me. At time of pick up. He explained that if problem happened again, a major replacement would be done and at no cost to me. At the end of my day that day. Tim Winter went above and beyond. He is a shining star. More