Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Top of the line will continue to use your service the lady was very percise lady was very percise More

My truck broke down when out of town and they were very accommodating to have it serviced and repaired as soon as possible. They also took care of an outstanding recall as well. accommodating to have it serviced and repaired as soon as possible. They also took care of an outstanding recall as well. More

Making an appointment was easy. The service provider. were very professional. The service was performed in a timely manner. The service provider. were very professional. The service was performed in a timely manner. More

They were efficient, timely and professional. It didn't take them long to get my oil change done. Customer Service was great. It didn't take them long to get my oil change done. Customer Service was great. More

I just wished I didn’t have to show already getting service that should’ve already been handled, which I was told it was handled when I got the car. service that should’ve already been handled, which I was told it was handled when I got the car. More

The customer service was awesome and everyone was knowledgeable about my vehicle service. Thank you ! knowledgeable about my vehicle service. Thank you ! More

I waited 2. 5 hours for an 'express' oil change and there was only 1 other person in the waiting room. 5 hours for an 'express' oil change and there was only 1 other person in the waiting room. More

My overall experience was not quite what I had hoped for. I received a bill listing the totals and services rendered, but I did not get any documentation detailing the specific work that was completed. When I received a bill listing the totals and services rendered, but I did not get any documentation detailing the specific work that was completed. When I inquired about the warning light issue, I found the process for clarifying how to resolve it was not clearly outlined. Unfortunately, this left me feeling a bit uncertain about the next steps and required me to walk around in search of answers. While the staff were very friendly, I felt that they were still in the process of learning their roles, which contributed to some challenges in getting the assistance I needed. Additionally, I found the environment a bit overwhelming due to the level of chaos. I also had some concerns regarding the shuttle service; it begins at 9 AM while the service department opens at 7 AM, which seems like an oversight. Many customers rely on timely transportation to get to work and manage the costs associated with the services. Overall, I believe that with some improvements in communication and organization, the experience could be much more satisfying for customers in the future. More

My inspection was completed despite heavy volume of customers that day. Courtesy ride was very convenient customers that day. Courtesy ride was very convenient More

Dealership showed negligence toward care to vehicle and inspection. Did not fix customers request. Horrible diagnostic by mechanic inspection. Did not fix customers request. Horrible diagnostic by mechanic More