Southern Dodge Chrysler Jeep Ram FIAT - Service Center

I have a suspicion they did not change my oil. After paying for my oil change and being walked to my vehicle I proceeded to pop the hood and check my oil. The dipstick came out black. I checked ag After paying for my oil change and being walked to my vehicle I proceeded to pop the hood and check my oil. The dipstick came out black. I checked again. Still black. I then spoke to a man who claimed to be the manager and he assured me that diesel engine oil is black. On top of this ridiculous statement they failed to use my provided oil and oil filter. I then insisted on watching them do the job correctly. While watching them perform the oil change I was unimpressed with the lack of professionalism through out the shop. More than one worker was on their phone and smoking. I did not expect this at a dodge dealership. I will not be returning and do not recommend this dealership. On a positive note, they were polite and treated me with respect despite how upset I was when I found the mistakes. More

Helpful service, kept well informed about my issues and costs. Overall very satisfied experience. Courier service to home and return pickup vehicle was a real plus. costs. Overall very satisfied experience. Courier service to home and return pickup vehicle was a real plus. More

As usual my service was excellent and completed in timely manner. I will continue using your services on my Jeep. Thank you. manner. I will continue using your services on my Jeep. Thank you. More

If we are talking about the oil change it was an excellent experience. If we are speaking of the warranty repair that's where I am disappointed. The quickness with which the repair was was done was excellent experience. If we are speaking of the warranty repair that's where I am disappointed. The quickness with which the repair was was done was excellent. The fact that my vehicle was presented to me with all kinds of warning and caution lights on was totally unacceptable and in my opinion unprofessional on the service departments part More

Friendly, fast, professional This place is clean, everyone is happy, willing to help and patient with the customers everyone is happy, willing to help and patient with the customers More

Great/fast service Great/fast service, greeted and welcomed. Helped ensure my needs were met. Kept me informed throughout my visit welcomed. Helped ensure my needs were met. Kept me informed throughout my visit More

Great place and very knowledgable Everyone seems very eager to help Thank you for being a good dealership! eager to help Thank you for being a good dealership! More

Took my mileage informed me of upcoming scheduled maintenance directed me to the customer area was able to get a cup of coffee and before I knew it my car was done ???? maintenance directed me to the customer area was able to get a cup of coffee and before I knew it my car was done ???? More

Wonderful Everything was good He explained everything that he did and what needed to be done that he did and what needed to be done More

Great service! Katie was very helpful and courteous. Overall, I was pleased with the service. Katie was very helpful and courteous. Overall, I was pleased with the service. More