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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,526 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,526 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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July 22, 2018
Customer Service Terrible The service manager spoke to me in a rude tone and never did look up to acknowledge me. This is my 4th vehicle, no more. The service manager spoke to me in a rude tone and never did look up to acknowledge me. This is my 4th vehicle, no more. More
by Hershey
Verified CustomerEmployees Worked With
Glenn F. (A**HOLE), Samuel Oni
July 20, 2018
Great I have been using them for a couple of years and have always done me right. I tell everyone I know to use them, they are great. I have been using them for a couple of years and have always done me right. I tell everyone I know to use them, they are great. More
by bluedodge3500
Employees Worked With
Samuel Oni
July 20, 2018
Southern dealership you lied Took my vehicle for annual inspection. Representative came back to inform me one of my brake light is not working; that was unfounded. Long story sho Took my vehicle for annual inspection. Representative came back to inform me one of my brake light is not working; that was unfounded. Long story short, rep lied. Will not come back. More
by OLIVEC1
Employees Worked With
Rep in service dept
July 20, 2018
Excellent Dropped my car off utilizing the overnight drop off to get a headlight replaced and they had it done quickly the next day. The staff had excellent cus Dropped my car off utilizing the overnight drop off to get a headlight replaced and they had it done quickly the next day. The staff had excellent customer service. More
by darryls12
Employees Worked With
Samuel Vanderslice
July 20, 2018
To busy to answer phone Just a bad service department hope they get better, Had to call them 30 times before they called back.Maybe its just me because this is may 3rd bad ex Just a bad service department hope they get better, Had to call them 30 times before they called back.Maybe its just me because this is may 3rd bad experience with the service department. More
by c33is
Employees Worked With
Quency Murray
July 20, 2018
Outstanding Service Service was completed on schedule with everything taken care of. Personnel were friendly and thanked me for choosing Southern . All Fluids were topped Service was completed on schedule with everything taken care of. Personnel were friendly and thanked me for choosing Southern . All Fluids were topped off. See you all next service More
by GDAYMATEUS
Employees Worked With
Nancy Showers
July 19, 2018
Sam is always great to work with Sam is always very professional and quickly gets my vehicle in for service. The service is always top notch from check in to checkout. Ive been a cust Sam is always very professional and quickly gets my vehicle in for service. The service is always top notch from check in to checkout. Ive been a customer for years and will keep coming back. More
by HAMPTONJETSKI
Employees Worked With
Dan Jordan, Sean Vaught, Cale Spafford, JR Staton, Larry Floyd
July 18, 2018
Recall and State Inspection As always, Sam was very helpful and made my visit quick and painless. Since my vehicle had a recall I was provided a free rental vehicle. I always rec As always, Sam was very helpful and made my visit quick and painless. Since my vehicle had a recall I was provided a free rental vehicle. I always receive top notch service when visiting Southern. More
by BR1549
Employees Worked With
Samuel Oni
July 18, 2018
Fantastic All around great people and great service. I don't need 25 words to Express how good this place is and how good the people treat you. Just 1, fantasti All around great people and great service. I don't need 25 words to Express how good this place is and how good the people treat you. Just 1, fantastic. More
by RSF33
Employees Worked With
Amanda Kelly, Scott Harrell
July 18, 2018
A day at the dealership It is always a pleasant experience when I bring in my car for service. Everyone is very friendly and helpful. It does take a while but it is worth the It is always a pleasant experience when I bring in my car for service. Everyone is very friendly and helpful. It does take a while but it is worth the wait to know they are taking good care of my vehicle More
by JANETINPUNGO
Employees Worked With
Glenn
