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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,871 Reviews

1,871 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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June 06, 2025

I had an appointment and was checked in promptly. Vehicle was serviced and ready in what I considered are resonable amount of time. More

by duncur
Recommend Dealer
Yes
June 05, 2025

I have an appointment for June 9. They need to work on other cars before they get to mine because they don't have enough mechanics. They do good work anyway. The prices are ridiculous More

by LARRYRICHWAY
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
June 05, 2025

I requested a state inspection and it was done Nothing outstanding was done. No recommendations, no crash. It was just an inspection More

by Flalqueza
Recommend Dealer
Yes
June 05, 2025

Service was good and quick I got out of there at a great time thanks for the great service. More

by reel.41443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Service Department personnel should at least acknowledge the customers presence and let them know they will be attended to at the first available opportunity. More

by TABLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

U don’t know what to say in this tab only four more words left More

by emorley
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Over charges and over priced on parts and labor! They did not put the parts back on my car! I didn’t pick up my vehicle the way i dropped it off! More

by Sunshine1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

overpriced parts and labor, issues not resolved after 250 dollar diagnostic fee, service manager upcharged for premium parts for a different model. car was in three separate full days for basic maintenance w More

by paradisexanchors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Vanderslice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

I asked for oil change and tire rotation. When I got down the road getting gas I noticed no tire rotation had happened. The paperwork said tire rotation had happen nope they did not do it. More

by noemail21
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
June 04, 2025

Always a smile and very friendly Awesome service with a smile and I leave knowing the job was done right More

by Lucythornton12
Recommend Dealer
Yes
Employees Worked With
Always great service
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