Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,897 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Overall good experience. Did take longer to run diagnostics than should have. Courteous staff, will use again. Did take longer to run diagnostics than should have. Courteous staff, will use again. More
The service was very professional and it was done in a timely manner.. I got there around seven thirty am and I was finished at 845am so I was really pleased.Thank you timely manner.. I got there around seven thirty am and I was finished at 845am so I was really pleased.Thank you More
Katie was great and very professional. She ensured that my needs were handled appropriately and accordingly. She ensured that my needs were handled appropriately and accordingly. More
Service took longer than expected but they came thru very happy customer now too care of safety issues happy customer now too care of safety issues More
Southern Dodge is a great dealership. The staff is always nice to me and honest The staff is always nice to me and honest More
My husband and I have been Green Gifford/Southern customers for years. The service has always been top notch! Sam is wonderful to work with and goes out of his way to help us! Also, my husband lik customers for years. The service has always been top notch! Sam is wonderful to work with and goes out of his way to help us! Also, my husband likes for our vehicles to be worked on by Mike Leonard. Over the years he had done quite a bit of work on our vehicles and my husband says he's trustworthy and does excellent work! More
Went to get a oil change with a dealership coupon. I presented the coupon before service, and I was told it would be good. Unfortunately after the oil change I was told by the service advisor that she I presented the coupon before service, and I was told it would be good. Unfortunately after the oil change I was told by the service advisor that she doesn't know how to honor the coupon. So I paid full price. Also I made an appointment a week ahead of time, but it's still was first come first serve with or without an appointment. As I'm waiting I see vehicles that came an hour after me leaving before me. So four hours later (for an oil change) I was over charged. Never again! More
I'm not pleased at all got my van back after 3 weeks and the check engine light was still on and just let me remind you that they changed the oil filter housing so I get it back and the light is on they sa the check engine light was still on and just let me remind you that they changed the oil filter housing so I get it back and the light is on they said it's because I need a new engine so I get home and drain the oil out only had like 4 quarts of oil in it so I put what what it says to put in it which is 5.9 quarts in it and the check engine light goes off and it's running great no problem so just be aware people u can't always trust the dealership to do the right thing I was not happy with the service More