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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,861 Reviews

1,861 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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June 02, 2025

The service department employees were very courteous and professional, The mechanic Mr Scott Westbrook was great. My vehicle service was done on time. More

by jshoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Medlin
May 31, 2025

I was told you use OEM parts only. I checked the cabin air filter and I believe it's among the cheapest air filters. I haven't checked the engine air filter but I am assuming it's chea More

by sardie70
Recommend Dealer
No
May 30, 2025

Work was done on time and correctly. No need to have any work redone. Great job More

by gcmathei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Service department was good and the work was completed on time, young lady that helped me was kind and polite. More

by charittajohn1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

When the service is free you should plan to be there awhile they did check my car first for any problem but I got pushed back my other people appointments More

by JOYWROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Done remember
May 27, 2025

Everyone in this place was friendly and helpful! I definitely would recommend to a friend. More

by Donns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Chalkley
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Great service and kept me updated on progress of car. Will be back for other car needs. More

by 3npowell
Recommend Dealer
Yes
Employees Worked With
Haylee Fragoso
May 27, 2025

Offer a low trade in amount so I traded my car in with another dealership. More

by MDHFRAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Carr
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Had to bring car for reservice for something that was supposed to be taken care of back in December. Previos service agent (Tim) was horrible. However, the service agent assigned this time (Tina) was ex More

by tinad0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Service manager was amazing. Made me feel at ease, keep me up to date with everything that was going on. Overall, he took great care of me. Very satisfied with this experience! More

by jmarnati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager was Ken.
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