Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Im usually pleased with this Southern location, but this last visit was very disappointing. I drop my vehicle off on a Tuesday for an appointment that was scheduled for 10am. I needed a diagnostic test ran last visit was very disappointing. I drop my vehicle off on a Tuesday for an appointment that was scheduled for 10am. I needed a diagnostic test ran because my check engine light was on. I called on Wednesday for an update on my vehicle and I was told that it had not been seen. And because it was a holiday my vehicle would not be seen until Friday. My truck is my only means of transportation and I need to get back and forth to work. I was also told that until the check engine light start flashing that it was okay to drive. So no I was not pleased with the service or should I say the service that was not rendered on this visit. More

From start to finish, Service was a good as always and completed in a very timely manner. completed in a very timely manner. More

Happy with my visit. Wish inspections were still available at the express line. Don’t understand why inspectors are not available to both sides of the service line Wish inspections were still available at the express line. Don’t understand why inspectors are not available to both sides of the service line More

Oil change took 2 hours, when I was told they would get my vehicle in in about 30 minutes. Friendly though, and they inflated my tires without me asking me. Comfortable and clean customer lounge . my vehicle in in about 30 minutes. Friendly though, and they inflated my tires without me asking me. Comfortable and clean customer lounge . More

I am always pleased with the service I receive which is why I bought 7 different vehicles from this location over the years. The only thing that I don't like is that I will get messages constantly until I why I bought 7 different vehicles from this location over the years. The only thing that I don't like is that I will get messages constantly until I come to this site and give a review. I wouldn't mind but the site works when it wants to and is hard to work with. More

Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to him. When I brought my car in for the service they did not identify that I needed a state inspection. They at first did not want to perform it. It does not appear they did the tire rotation. I am hesitant to for them to service my car again. More

I had chance to use new quick oil change ( and other maintenance services ). I the service was quick the service Rep was very courteous and informative. There was one question he did not have an ans maintenance services ). I the service was quick the service Rep was very courteous and informative. There was one question he did not have an answer to but he immediately escorted to cashier who provided the answer. More

Kind and courteous workers. The process was smooth and easy, I was in and out in a reasonable amount of time!!! The process was smooth and easy, I was in and out in a reasonable amount of time!!! More

Tina took great care of me and my vehicle! She kept me updated throughout my service visit. She kept me updated throughout my service visit. More

Recall and investigation into window leak was performed and direction forward was given. Young lady that helped me was awesome, very friendly and to the point. and direction forward was given. Young lady that helped me was awesome, very friendly and to the point. More