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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,761 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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1,761 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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April 11, 2025

Clean nice establishment, friendly staff. Unfortunately overcharges for maintenance. Long wait times for service as well More

by MICHELLE.RENEE.MIRANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

The new video walk around is a Great addition! I started to fill out a survey until it wanted so many words on my response. We're not back in school you'll take the glowing review I was giving or More

by steve.hamlin
Recommend Dealer
Yes
April 11, 2025

Tina in the service center was awesome. She was friendly and efficient. The overall experience was great. More

by MSMITH96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

If was my first time there the people was grate I will be coming back More

by geegee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

A little bumpy at first but all in all a great experience Would definitely refer friends More

by dabarton20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haylee,Earnest, Justin & Cameron
Apr 11, 2025 -

dabarton20 responded

All in all a great experience, would definitely refer friends

Apr 11, 2025 -

dabarton20 responded

Would definitely do business with them again

Apr 11, 2025 -

dabarton20 responded

Haylee, Earnest, Justin & Cameron went above and beyond

April 10, 2025

Fair and straight forward Justin was very professional, listened, wasn't pushy. Southern didn't have the truck that I wanted, but worked a trade with a NC dealership to get one. More

by ken.wasson
Recommend Dealer
Yes
Employees Worked With
Justin Candy
April 10, 2025

Great service. Took me in without an appointment. Got my oil changed and inspected and got my car back the came day. More

by BSIMON40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know. Not on work sheet.
April 10, 2025

I sat in an office waiting for over 3 hours for a simple lease buyout More

by WOODKARI
Recommend Dealer
Yes
April 10, 2025

I sat in an office waiting for over 3 hours for a simple lease buyout More

by WOODKARI
Recommend Dealer
Yes
April 10, 2025

I sat in an office waiting for over 3 hours for a simple lease buyout More

by WOODKARI
Recommend Dealer
Yes
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