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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
2,001 Reviews

2,001 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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August 09, 2025

Excellent customer service. The staff is very pleasant and the waiting time is not long at all. More

by threse46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

A great dealership. Always an adventure to window shop while I wait and I can always get an idea of what I desire to purchase next. More

by joethunder65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

I have never had a bad experience with your oil change service and everyone is always friendly and professional More

by tnbendr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure I recognize the photos
August 07, 2025

Still have not received my rental. Even though its part of my platinum warranty. Haven't even made my first payment on the vehicle yet. More

by GIMPMASTER1337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
August 07, 2025

Earnest tried to accommodate, but his team as a whole continued to make the situation worse for me and him. More

by Ang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Deuso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
August 07, 2025

The staff were very helpful and knowledgeable. I received excellent service! The wait time was reasonable. More

by BDALLARD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of the two women who helped me.
August 07, 2025

Nice friendly clean facility. Great customer service. Everyone was on time. Great coffee machine. Clean bathrooms everyone was nice nice More

by DAQUEEEEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Express Oul Change the people there get a 5 rating. On the other side of service gets a 3 star rating - need customer service skills. More

by NAOMIDAVIS441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Vanderslice
2.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

I always feel welcomed at this dealership in sales and service. Buying a Wrangler was the fulfillment of a dream for me. It's important to keep up with the maintenance of any vehicle. More

by Labgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabrice
August 04, 2025

Top of the line will continue to use your service the lady was very percise More

by TWOLETTE460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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