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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,897 Reviews

1,897 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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June 24, 2025

Overall good experience. Did take longer to run diagnostics than should have. Courteous staff, will use again. More

by ODB_APB5480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

The service was very professional and it was done in a timely manner.. I got there around seven thirty am and I was finished at 845am so I was really pleased.Thank you More

by HAIRSHASTYLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Maschino
June 23, 2025

Katie was great and very professional. She ensured that my needs were handled appropriately and accordingly. More

by emmyg1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Service took longer than expected but they came thru very happy customer now too care of safety issues More

by jisaacs600
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Southern Dodge is a great dealership. The staff is always nice to me and honest More

by dconstance71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

My husband and I have been Green Gifford/Southern customers for years. The service has always been top notch! Sam is wonderful to work with and goes out of his way to help us! Also, my husband lik More

by HLSDWS@VERIZON.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Went to get a oil change with a dealership coupon. I presented the coupon before service, and I was told it would be good. Unfortunately after the oil change I was told by the service advisor that she More

by Sam C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley More
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

I'm not pleased at all got my van back after 3 weeks and the check engine light was still on and just let me remind you that they changed the oil filter housing so I get it back and the light is on they sa More

by Jwgarbettou812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

She is rude refused to speak with me Didn't acknowledge us upon pick up NEVER use this place again Issue still not fixed More

by Lori_cravens61
Recommend Dealer
No
Employees Worked With
Jennifer
June 19, 2025

Responsive when I needed an answer. Kept me up to date on the progress of my car. Great communication and work done. More

by 3npowell
Recommend Dealer
Yes
Employees Worked With
Mike Leonard
Jun 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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