Back

Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,935 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Contact Dealership

2747 N Military Hwy

Norfolk, VA

23518

Directions

By Type

Showing 2,935 reviews

July 10, 2025

Service adviser was very knowledgeable and friendly this isthe second time i have had service here More

by cddr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Always a guick and easy oil change service. Friendly associates. Always do express oil changes. More

by KATHY.SHIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 09, 2025

If you come in at the right time, you will be in and out in no time. On regular days, the service is either on time or faster. They also have great customer service. More

by LLOUIDOR91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 09, 2025

This past experience was the best in the two years I've been coming here for service. More

by attentionhog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
Jul 10, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 07, 2025

was greeted by the service writer who was kind and listened to my need. service was very quick and service writer kept me informed of all progress up to final checkout and pick up of my vehicle. More

by juliusp1981
Recommend Dealer
Yes
Jul 09, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 07, 2025

Tina was amazing and did an outstanding job! Ensured all maintenance was complete and was very efficient! More

by hughnerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 07, 2025

It was the worst experience ever! !!! They almost cost me to damage my Engine on my 2 year old jeep!!! More

by pvo33btw112
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
Jul 09, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Pvo33btw112" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 07, 2025

Great dealership never had any problems with them, I would recommend them to anyone who is looking for a vehicle More

by DARRELPAYNE6713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 07, 2025

They took my car in at the appointment time. Had it completed and ready to go before my completion estimate, perfect. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 07, 2025

My service assistant was amazing and ensured everything was corrected and a smooth and professional matter! Highly recommend! More

by hughnerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

...
6
...