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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,706 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,707 reviews
April 15, 2025
Very nice and pleasant. It was very nice to have a ride there and ride back since my family's away. It is also nice to have unlimited inspections and oil change. It was very nice to have a ride there and ride back since my family's away. It is also nice to have unlimited inspections and oil change. More
by mscott1090
Employees Worked With
I don't remember sorry
April 15, 2025
I pulled into the service bay and waited by my truck for a few minutes because there was a woman in the bay taking care of another customer but she went back into her desk behind the glass , no one came ove a few minutes because there was a woman in the bay taking care of another customer but she went back into her desk behind the glass , no one came over to me I walked around the other suv in the bay and there was a guy sitting at a table who told me I was in the wrong place I was supposed to be over in the quick oil and filter lane at the end of the building , I told him I had an appointment but still was told I was to go to the other line. I was there for almost 3 hours for an oil, filter and tire rotation. If this is the norm I guess I shouldn't complain since it was a service included in my purchase plan but 3 hours is a little excessive. More
by Wood111962
Employees Worked With
Idk they never told me their name
April 14, 2025
It was a little rough this time compared to previous times Maybe next time will be a better experience times Maybe next time will be a better experience More
by CBECKER
April 14, 2025
I had a hard tonneau cover put on my truck. Service was fine, not happy with how the tonneau cover isn't even close to waterproof for the truck bed. Service was fine, not happy with how the tonneau cover isn't even close to waterproof for the truck bed. More
by ken.wasson
Employees Worked With
Haley
April 12, 2025
Love this dealership. Brought 2 vehicles here. Felt no pressure. Customer service is epic. Happy Brought 2 vehicles here. Felt no pressure. Customer service is epic. Happy More
by Michelle
Verified CustomerApril 11, 2025
Clean nice establishment, friendly staff. Unfortunately overcharges for maintenance. Long wait times for service as well Unfortunately overcharges for maintenance. Long wait times for service as well More
by MICHELLE.RENEE.MIRANDA
Employees Worked With
April 11, 2025
The new video walk around is a Great addition! I started to fill out a survey until it wanted so many words on my response. We're not back in school you'll take the glowing review I was giving or I started to fill out a survey until it wanted so many words on my response. We're not back in school you'll take the glowing review I was giving or get nothing. More
by steve.hamlin
April 11, 2025
Tina in the service center was awesome. She was friendly and efficient. The overall experience was great. She was friendly and efficient. The overall experience was great. More
by MSMITH96
Employees Worked With
April 11, 2025
If was my first time there the people was grate I will be coming back coming back More
by geegee
Employees Worked With
April 11, 2025
A little bumpy at first but all in all a great experience Would definitely refer friends Would definitely refer friends More
by dabarton20
Employees Worked With
Other Employees :
Haylee,Earnest, Justin & Cameron
