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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
314 Reviews

314 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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March 02, 2025

The service department was great. I have had a 3 Chryslers since 1990 and this is the first time I've been able to say that about a Chrysler service department. Thanks everyone, esp More

by Brenda Hurd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette & another guy, but I can't remember his name.
March 02, 2025

They got me in and out and did a quality job with a heavy work load. All with smiles More

by ewsanborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Great service my advisor went above and beyond. To make sure my car service was smooth. As well as checked if I had an extended warranty to cover mechanical repairs cost. More

by Demitre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ketona Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Great service department. Very friendly and attentive to customers. Service was completed in a timely manner. More

by Ps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Brought my car in for service everything went well everyone was very friendly. Definitely recommend this dealership More

by Jessica Hagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I was treated exceptionally well. It’s a Great credit to the manager Hank and his Staff. More

by HELLSREBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone I had contact with.
February 26, 2025

Jermaine was awesome and took care of me and my car. Appreciate that for sure. More

by Dfirking21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine, Calderon
February 26, 2025

The person in charge of vehicle stayed in touch about vehicle courteous answered any questions I had More

by LADONNEGATEWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson
February 26, 2025

I appreciate the professionalism of each team member I worked with. They were very polite and respectful More

by groomy68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Misdiagnosed the problem, and gave me an outrageous quote to fix my vehicle. I will never visit this dealership again. More

by Moressman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
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