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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.3
643 Reviews

643 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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August 10, 2025

Easy to set up appointment and staff were very helpful/friendly. I am so happy to see Southern Dodge take over the Newport News dealership. More

by Jeff P.
Recommend Dealer
Yes
Employees Worked With
Lafeyell Tucker
August 10, 2025

Easy, it's as easy as when I bought it Find no complaints good experience will retur More

by rustyv1976
Recommend Dealer
Yes
Employees Worked With
Service
August 10, 2025

Very rude was ready to make a deal and they basically said take it or leave it will never go back and have bought 3 vehicles in the past horrible weekend staff working no customer service More

by danberry007
Recommend Dealer
No
Employees Worked With
Manager
August 10, 2025

The worst ever never ever want to deal with this place again hate it ug More

by PAULBURRAGE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Paul. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 09, 2025

They did good work and were honest with their prices even on time when their shop caught for and they had to move. More

by PHONKEELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Exceptional sales force and General Manager. Great people to work with. Highly recommend this dealer and will do business in the future. More

by rcyates
Recommend Dealer
Yes
Employees Worked With
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syed Hussein
August 08, 2025

If I could give it 0 stars I would. Very poor service to ask for $249 dollars before they even look at anything. They do not call to discuss what they found, you only get a text link wi More

by FuzzyPickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Clean dealership and friendly people. Parts department very friendly and willing to help out in way they can. More

by TERRYROSSER1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick (parts department)
August 08, 2025

I bought my 1 owner JK about 3 weeks ago. I started having problems with my key fob. When I went in to have them check it out, they got me right in to service and programmed a new fob at no c More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Great timely service! Nice customer lounge. Very professional and friendly staff. Great work on my Jeep Wrangler Rubicon! More

by CHRISTINE SCHAFFNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaneka Bellomy
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