Back

Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
211 Reviews

211 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Sort by
December 31, 2024

From purchase to service I would highly recommend Southern. Especially Jesse Morse. He's been exceptional every time I've been in. More

by WLVSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Spensieri
December 31, 2024

Service got me in at appointment time and out within an hour and a half as promised for an oil change and tire rotation. More

by Ps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 31, 2024

Wonderful facility great people enjoyable experience I will be going back wonderful service technicians thank you More

by Avantichelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brinkley , Tee
December 31, 2024

Our salesman Quentin and the manager did an awesome job making the vehicle affordable for us. More

by bigbeno4111
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin
December 29, 2024

Just fast and excerpt knowledgeable personal, clean waiting area. Could use other drink options lloke water for your wait More

by BIGMAC771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Everyone was very professional. They took the time to text you so that you could keep up with what's going on with your vehicle and alerts you of any problem might be taken care of More

by MIKE1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The technician that worked on my vehicle
December 29, 2024

Not much to say at this point. Last visit felt like I was cheated out of service. On The other hand, you guys did return my refund for work that I had to prove wasn't done. Origina More

by mdeneke
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with the repair dept not sales
December 29, 2024

Great diagnostic service, quick turnaround. Finished the repairs a day earlier than expected. Respectful, courteous staff. Comfortable waiting area, good coffee. More

by CPLYLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
December 28, 2024

Very quick and efficient! Dropped it off on the 24th (Christmas Eve) and they were finish with it by the 27th. Had 2 recalls done, oil and fuel filter changed, brakes replaced More

by elopez25
Recommend Dealer
Yes
December 28, 2024

Recall service was scheduled in timely fashion and repair the same. Polite and friendly reps as well. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
...
9
...