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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
289 Reviews

289 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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February 15, 2025

From the service desk to the techs in the back, everyone is professional and does great work More

by hmcardle14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Feaster
February 14, 2025

Excellent experience in all my dealing with the service department I highly recommend the dealership More

by JFRESCHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

I was there on time and was out on time as promised. Service was performed as needed. More

by sternefam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ketona Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Service was good. Wish a car wash was included if the customer wants it like the Mercedes Benz Service do after getting vehicle serviced. More

by rjrg40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tyson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

My state inspection was out of date and I needed and oil change (I work on base and they can deny you access with an expired state inspection). I showed-up Monday morning at 7:00 without and appointment. Ms More

by jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trakiya Feaster
February 10, 2025

Great service! Got scheduled just a couple of days out, fast check in, nice shuttle service and my vehicle was repaired and ready in a matter of hours. Everyone is More

by JSCHLANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Brown in service is great!
February 09, 2025

Had to schedule the service in person as the online scheduling system was not working More

by RPACHECOIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Remodel is great. Staff friendly. But what the people who answer the phone and what actually happens is entirely 2 different things. I called to confirm oil chang More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 09, 2025

The crew took care of my truck and did a great job. I will be back with my jeep soon More

by DARDLANE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ketona Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

This dealership has the most vehicles in stock and the sales team are knowledgeable about the Jeep products. More

by ROBBIEFAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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