Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Staff was nice and friendly . They had it finished in a timely manner. I would surely recommend them. They had it finished in a timely manner. I would surely recommend them. More

My “representative “ was wonderful. However, I had a 10:00 a.m. appointment and waited until after 12 noon before my car was ready! It was just for an oil change and tire rotation. I ne However, I had a 10:00 a.m. appointment and waited until after 12 noon before my car was ready! It was just for an oil change and tire rotation. I never got any updates on my phone either! When you call the recording says, “if you just need an oil change, etc. just stop by. You don’t need an appointment”. Makes it sound like it will be quick. Hmmm, can’t imagine how much longer that would have taken without an appointment! More

I believed that the mechanics were not knowledgeable about my car. They asked me to locate the horn, but they were unable to connect the fob of my key to the car, and they overcharged me. The man who dr about my car. They asked me to locate the horn, but they were unable to connect the fob of my key to the car, and they overcharged me. The man who drove me home was the most wonderful experience. Despite the service management giving me a discount for not being able to connect the flop to my key, I felt like I was overcharged for the services since all they did was reconnect the horn, which costing $199. More

This dealership is absolutely beautiful. Major improvement from what was there before. Also very great service Major improvement from what was there before. Also very great service More

Vehicle was ready before promised time. Service manager was very friendly and good to work with. Service manager was very friendly and good to work with. More

They took care of the oil change even though it was close to quiting time. to quiting time. More

The service department was great. I have had a 3 Chryslers since 1990 and this is the first time I've been able to say that about a Chrysler service department. Thanks everyone, esp I have had a 3 Chryslers since 1990 and this is the first time I've been able to say that about a Chrysler service department. Thanks everyone, especially Lafeyell! More

They got me in and out and did a quality job with a heavy work load. All with smiles heavy work load. All with smiles More

Great service my advisor went above and beyond. To make sure my car service was smooth. As well as checked if I had an extended warranty to cover mechanical repairs cost. To make sure my car service was smooth. As well as checked if I had an extended warranty to cover mechanical repairs cost. More

Great service department. Very friendly and attentive to customers. Service was completed in a timely manner. Very friendly and attentive to customers. Service was completed in a timely manner. More