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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.3
151 Reviews

151 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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December 10, 2024

They really want to make a deal. But they don't pressure you either. The additional fees are not very clear. In my case some where just omitted. However going from a Ford family to More

by josbearsnana
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Missing sales rep. Ae.
December 09, 2024

The service manager was very nice and helpful. I actually thought I had made an appointment online and somehow I didn’t. He worked us in and actually showed me the fix the my high beam problem. Ve More

by JMUDAD206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Spensieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Service support team were exceptional , well trained and professional. They expressed true concern about drivers concerns and required repairs and vehicle adjustments 👍 More

by wayman.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

This dealership always provides excellent service to my vehicles. They always are courteous and accommodating. More

by iburth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
African American Female
December 07, 2024

I had a great experience getting my vehicle serviced at Southern Chrysler Jeep Dodge Ram More

by MCAVANAUGH15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Spensieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabih Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Came as a walk in for an oil change and they were able to get me in and out in under 1 hour. More

by clantonevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
December 06, 2024

Customer service is trash. Told me they can’t fix my car and lie about everything. Jay and shaneka suck More

by Brianna glaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaneka 0 stars jay 0 stars
December 05, 2024

Jermain was very helpful and knowledgeable about the available services. I do wish the detail shop was available to be customers. More

by MWWALLS115
Recommend Dealer
Yes
Employees Worked With
Jermain in service
December 04, 2024

We scheduled two leased company vehicles for State Inspection and dropped them off in the morning. Less than two hours later, the service rep called to say the vans were ready for pickup and they had More

by SLAURENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service team was awesome!
December 04, 2024

This company and service department awful, has no concept of customer service and don’t get me started on the service manager More

by hollingshed.samyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw - Service Department - Trash
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