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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
458 Reviews
Call Service Center (757) 854-6981

458 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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June 12, 2025

Staff are all amazing. Mechanics very knowledgeable! You guys are awesome!! Thank you for the great service! More

by freudianslps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
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Jun 13, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 12, 2025

The service was great and on time. Everything and everyone was really professional. I will refer More

by aarbricop70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon almendarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Battles
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 12, 2025

Bought a new Ram truck and the service and process was easy. William was great. More

by parker3743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
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Jun 13, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 12, 2025

Friendly staff, however would like to have rental cars available for when your vehicle needs to be dropped off More

by MYSTERY.MOOSE
Recommend Dealer
Yes
Employees Worked With
Lafayette
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Jun 13, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 12, 2025

Great service and excellent people to deal with. Nice Clean waiting area and showroom and restrooms. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaneka Bellomy, service advisor
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Jun 13, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 12, 2025

Great Service providers. For the most part always a good experience. I would recommend. Thanks More

by twohawks777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
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Jun 13, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2025

In and out within an hiour, excellent place to have your vehicle serviced. Thank you for everything. I will come back. More

by labarkajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ketona Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 11, 2025

Upon arriving the rep acknowledged me and advised me my wait time will be a little longer. More

by JOEDELORIS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 11, 2025

Service Rep: Jermaine is top-notch. He listens, is a good communicator, always thorough & keeps me updated on the status of my Jeep. More

by KGRGEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Jermaine
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Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 11, 2025

Keith and Cleon are the best! They are men of their word when all to often all customers get is a lot of talk. Thanks so much for taking care of me and my truck. More

by jklbrendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cleon
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