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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
222 Reviews
Call Service Center (757) 854-6981

222 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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January 21, 2025

I had my car inspection this January i told them to check my fluids she said it has been done but i need certain things flush i said what can i get done 1st 1/19/25 my engine light came on the coolant is lo More

by SPGPRETTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Jan 24, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

"SPGPRETTY1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 21, 2025

Pleasant service personnel and speedy appointment. Not sure issue was resolved but time will tell More

by jjgeraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Vega
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Jan 24, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 20, 2025

We were notified of what the problem ,and what it took to fix it. Thank you Ty. More

by rsshonta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Brown
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Jan 24, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 19, 2025

They were great. They attended to me very quickly and assisted with me understanding why and how it happened. More

by Nany Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Brown
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January 19, 2025

When I arrived they checked me in and took my car back to the maintenance bay in a very timely manner. I did not have to wait very long in the lobby for them to service my vehicle. More

by KLDANDOscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Calderon
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January 18, 2025

It was easy to schedule an appointment and the work was done in the time that they told me it would be done. More

by SHIELAGF_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine~service
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January 18, 2025

Excellent service on a confusing (to me) issue. The 25000 and up techs solved the problem with minor parts. I'm back on the road! More

by MUDRAT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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January 18, 2025

Staff is very helpful. They listen to all the questions I have concerning my dodge ram. More

by qtrhorseonly4me
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Spensieri
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January 17, 2025

My service rep was very knowledgeable and great to work with. I enjoy dealing with her each time. More

by Breona McCary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TraNeka or Trakeisha something like that
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January 17, 2025

It's not Suttle Motors, but wanted a Jeep. Overall happy with the overall experience. More

by Lita0927
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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