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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
517 Reviews

518 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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May 06, 2025

Service Technician Jesse Morse was excellent. Polite and professional. Service appointment was completed with no issues and in a timely manner. More

by rfish7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Morse
May 05, 2025

Awesome dealership! The staff is extremely courteous and knowledgable. No pressure and hassle free. Ask for Akbar for a smooth and happy purchase. More

by Slrmclaren
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua, Akbar
May 04, 2025

Everyone was very helpful I was greeted and they helped me right on the spot with my issue More

by Prevo
Recommend Dealer
Yes
May 03, 2025

Very good. They were very knowledgeable ,polite and worked diligently to make the sale to my satisfaction I actually enjoyed working with Travis ,Alec and the r More

by WILLIAMKORF171
Recommend Dealer
Yes
Employees Worked With
Travis and alex
May 02, 2025

Very quick and great customer service. Thanks! I liked the service provided by the dealership. More

by Steveolivares777
Recommend Dealer
Yes
Employees Worked With
Donna Turner
May 02, 2025

Done timely way. Left headlight still slightly foggy. New unit self-installed would have been cheaper. More

by RONALDJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Absolutely fantastic, best customer service The service representative was super friendly and had fantastic customer service. More

by CHYARY01
Recommend Dealer
Yes
May 01, 2025

Car was ready when I requested it to be ready. Washed my car. Friendly and efficient. More

by KATHRYNLEIGH66
Recommend Dealer
Yes
May 01, 2025

Outstanding and prompt service. Service clerk and manager were outstanding. Dealing with a purchase and service issue. They are on it. More

by chiefej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department front desk. Outstanding
May 01, 2025

The wait was longer than expected but Lafayell was great and made the experience much better than it has been in the past More

by HIGH_MAINTENANCE70
Recommend Dealer
Yes
Employees Worked With
Lafayell Tucker
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